- Age 6~Age 100
- 3~4 hours
- 08:30 / 12:30
Raft means "a raft", and rafting literally means "going down a raft". It is an outdoor sport where you can enjoy going down torrents with a special rubber boat! The fun of rafting is, of course, the intensity of what is called a natural roller coaster! ! A large rubber boat exclusively for river rafting is used, and you can easily experience the torrent rafting with a professional guide! Sometimes you can swim in the slow flow, and sometimes you can dive from the rocks.When the water level rises, adventure rafting limited upstream start long courses are also held! !
- Age 20~Age 100
- Over 6 hours on the day
half-day Kayak&half-day Jungle trek In a day Kayak If you want to enjoy the mountain and good plan!
どんな質問にも丁寧に受け応えしていただきました。 山やカヤック、シュノーケリングをそれぞれ一日中やるのは厳しいけど、つまみ食いしたい!という人にハーフアンドハーフはオススメです。 十分満足できました。
- Age 0~Age 99
- Over 6 hours on the day
You can enjoy the summer classic sea BBQ ~ at a bargain price. At Umi no Eki Ayahashikan Event Square, a drive spot in the central part of the main island, you can enjoy while watching the beautiful emerald green sea, "marine leisure experience", and cooking together. It comes with fresh meat, vegetables, and even the standard yakisoba that is sent directly from the vendor. Since the ingredients are sent directly on the day, anyone can enjoy BBQ safely and securely with freshness and various insurance. Okinawa's sea play and BBQ also support making memories. For the BBQ plan, you can choose the plan that fits your budget from A, B, and C. If you rent a beer server, it's a great coser! We look forward to welcome you!
- Age 6~Age 99
- 2~3 hours
- 09:00 / 10:00 / 11:00 / 12:00 / 13:00 / 14:00 / 15:00
Okinawa's sea play, BBQ & marine activities can be accepted widely from a small number of participants to groups such as family, couples, friends, employee trips and local governments at the drive spot Umi no Eki Ayahashi Beach. After enjoying the marine leisure experience in the beautiful emerald green sea, everyone should cook BBQ ~ ❣ delicious meat, fresh vegetables, everyone loves, roasted soup, and eat full. Anyone can enjoy it safely and securely with insurance that covers a wide range of fresh ingredients sent directly from the store. If you rent a beer server, you will feel the best. Enjoy playing in the sea in Okinawa.
- Age 0~Age 100
- 2~3 hours
- 11:00 / 17:00
◇◆Regular Course◆◇A great location with a sense of freedom! Enjoy a memorable BBQ on the covered terrace while watching the beautiful blue gradation of the sea. Reservations are required, so there is no need to worry about getting up early to reserve a spot! There is no need to transport tape tents or table sets, so you can enjoy BBQ at your leisure. There are two sessions: 11:00-14:00 in the afternoon and 17:00-20:30 in the evening, so please choose one. Course Contents Regular Course Ingredients 4 types of meat (kalbi, loin, pork, chicken) 4 types of vegetables Wieners Thick-cut bacon Scallops Squid Rice BBQ grill Drinks are not included in this plan. You are welcome to bring your own. Options: 90-minute all-you-can-drink 1,800 yen (draft beer, highball, chuhai) All-you-can-drink soft drinks 600 yen (apple, orange, Calpis, oolong tea) *Not applicable for several people in a group Applicable for the whole group Kalbi...900 yen Loin...950 yen Pork...600 yen Chicken...600 yen Assortment of 4 kinds of meat (kalbi, loin, pork, chicken)...2,000 yen Wiener...500 yen Scallops (3 pieces)...500 yen Squid...500 yen Assortment of various vegetables...500 yen French fries & fried chicken...900 yen Rice...100 yen *All prices include tax
- Age 0~Age 100
- 2~3 hours
- 11:00 / 17:00
♦Authentic charcoal grill premium course♦ This plan allows you to enjoy your time with your family and friends on a covered terrace in front of the sea. Reservations are required, so you don't have to worry about getting up early to reserve a spot! There is no need to transport tape tents or table sets, so you can enjoy BBQ at your leisure♪ How about a BBQ while keeping warm by the bonfire in winter? *Optional bonfire set 2,000 yen (please make a reservation by phone in advance) There are two sessions: 11:00-14:00 in the day and 17:00-20:30 in the evening, so please choose one. ~Course contents~ ■Premium course・Ingredients T-bone steak Pork spare ribs Abalone Scallops Shrimp and broccoli ajillo Rice Various vegetables Wieners Thick-sliced bacon Squid ・Charcoal grill BBQ stove ・This plan does not include drinks. You can bring your own. Options: 90-minute all-you-can-drink 1,800 yen (draft beer, highball, chuhai) All-you-can-drink soft drinks 600 yen (apple, orange, Calpis, oolong tea) *Not applicable for several people in a group Applicable for the whole group Kalbi...900 yen Loin...950 yen Pork...600 yen Chicken...600 yen Assortment of 4 kinds of meat (kalbi, loin, pork, chicken)...2,000 yen Wieners...500 yen Scallops (3 pieces)...500 yen Squid...500 yen Assortment of various vegetables...500 yen French fries & fried chicken...900 yen Rice...100 yen *All prices include tax.
- Age 0~Age 100
- 2~3 hours /3~4 hours /4~5 hours /5~6 hours
"Futamiura Seaside Barbecue Center" offers a variety of menus that you can enjoy Barbeque on hand. Our plan is Ise Shima You can enjoy barbecue of seafood 5 points + beef + seasonal vegetables 3 kinds set. ※application Number of participants The price changes depending on Enjoy a coffee time after meals with the roasting experience of salmon ♪! +100 yen You can also enjoy a latte at the hotel ♪ ※ There will be additional charges locally.
- Age 0~Age 100
- 2~3 hours /3~4 hours /4~5 hours /5~6 hours
"Futamiura Seaside Barbecue Center" offers a variety of menus that you can enjoy Barbeque on hand. Our plan is Ise Shima You can enjoy barbecue of seafood 5 points + Matsusaka beef + seasonal vegetables 3 kinds set. Enjoy a coffee time after meals with the roasting experience of salmon ♪! +100 yen You can also enjoy a latte at the hotel ♪ ※ There will be additional charges locally. ※application Number of participants The rate will change depending on
- Age 0~Age 100
- 1~2 hours /2~3 hours /3~4 hours /4~5 hours /5~6 hours
It is introduced by television etc and is famous Toba Ichiura-mura district, Murata Wed We prepared oysters of birth! The oyster, also known as sea milk, is perfect for nutrition. As the oysters are sterilized overnight, you can enjoy with confidence. Please enjoy the delicious oysters to the fullest while feeling the smell of the tide on the beach! Enjoy a coffee time after meals with the roasting experience of salmon ♪! +100 yen You can also enjoy a latte at the hotel ♪ ※ There will be additional charges locally. ※ We offer only ingredients and barbecue equipment. Please bring your favorite seasonings, ingredients and drinks. The all-you-can-eat limit is 90 minutes, but there is no limit on how long you can stay. Please enjoy the sea of Futami slowly!
- Age 6~Age 100
- 2~3 hours
A course that walks through the forest above the cliff that continues from Kitayamazaki. You can see unusual beech and huge pine trees on the coastline. Small wildflowers also face every season and are expressive courses that you will never get tired of walking.
- Age 6~Age 100
- Within 1 hour
This course is aimed at the lighthouse to stand on Bentenzaki that protrudes into the sea. Course, but is short enjoy a full-fledged trekking, is the course recommended that the superb view overlooking the sea can be seen from the lighthouse.
- Age 0~Age 100
- 2~3 hours /3~4 hours /4~5 hours /5~6 hours
"Futamiura Seaside Barbecue Center" offers a variety of menus that you can enjoy Barbeque on hand. Our plan is Ise Shima You can enjoy barbecue of seafood 5 points + Matsusaka beef + seasonal vegetables 3 kinds set. ※application Number of participants The price changes depending on
- Age 0~Age 100
- 2~3 hours /3~4 hours /4~5 hours /5~6 hours
"Futamiura Seaside Barbecue Center" offers a variety of menus that you can enjoy Barbeque on hand. Our plan is Ise Shima You can enjoy barbecue of seafood 5 points + domestic beef · pork + seasonal vegetables 3 kinds set. ※application Number of participants The price changes depending on
- Age 0~Age 100
- 2~3 hours /3~4 hours /4~5 hours /5~6 hours
"Futamiura Seaside Barbecue Center" offers a variety of menus that you can enjoy Barbeque on hand. Our plan is Ise Shima You can enjoy barbecue of seafood 5 points + domestic beef · pork + seasonal vegetables 3 kinds set. ※application Number of participants The price changes depending on
- Age 0~Age 100
- 2~3 hours /3~4 hours /4~5 hours /5~6 hours
"Futamiura Seaside Barbecue Center" offers a variety of menus that you can enjoy Barbeque on hand. The plan offers barbecue with meat and seasonal vegetables. ※application Number of participants The price changes depending on
- Age 0~Age 100
- 2~3 hours /3~4 hours /4~5 hours /5~6 hours
"Futamiura Seaside Barbecue Center" offers a variety of menus that you can enjoy Barbeque on hand. Our plan is Ise Shima You can enjoy 5 items of seafood from Japan. ※application Number of participants The price changes depending on
- Age 10~Age 75
- 5~6 hours
- 10:00
Electric cycling and exploring unexplored areas at a hidden spot just over an hour west of Shinjuku! A local guide will take you on a special route through the scenery of nature and Satoyama, which is hard to believe that you are in Tokyo. With the help of an electric assist, you can easily climb the slope, encounter a huge tree, greet the fish swimming in the clear stream, throw stones in the river, take a break on the wooden deck overlooking the valley, and buy some local sweets. This is a fulfilling tour where you can enjoy the beauty of the valley, nature, and hidden spots that you won't believe are in Tokyo, as if they were attractions. For lunch, you can enjoy a special Cuban sandwich lunch box while relaxing on an outdoor chair in the valley (canyon chairing experience) (both the chairing and lunch box are included in the price). Enjoy the luxury of sitting by the water, listening to the sound of the water, and doing nothing. The highlight of the afternoon tour is a river trekking experience where you wear waterproof clothing to keep your feet dry and walk through a secret valley stream to feel like an explorer and visit a hidden waterfall in Tokyo! Participants must be 135cm tall or above, and can be enjoyed by friends or family. After river trekking, we will run along the river and return to the back mountain base, and the tour will end... If you wish, you can use the rental bicycle as is and move around freely, so you can split up with the guide and go further through the countryside and valley scenery, and even aim for a hot spring footbath. (We will give you a map and explain it so you don't get lost.)Meet and dissolve at the Tokyo Urayama Base, right in front of Musashi Itsukaichi Station. This tour includes everything you need, including bicycle rentals and other rental items, so there's no need for troublesome preparation or cleanup. Feel free to join us empty-handed.
東京にこんな自然があるんだなと再確認できました。 インストラクターの方は丁寧で物腰柔らかな方で自然の魅力を伝えてくださるとても良い方でした。五日市は都内と比べると気温がだいぶ低いので防寒対策をしっかりしていってください。
- Age 10~Age 100
- Over 6 hours on the day
- 09:00
★The Kyoto Round Trail is a hiking course with a total length of approximately 70 km that starts from Fushimi Inari in the southeast of Kyoto, passes through Mt. Hiei, goes around Kitayama, and goes from Kiyotaki in the west to Arashiyama. This is a trail course blessed with quiet nature where you can walk on well-maintained roads. ★The main course of the Higashiyama & Kitayama course can be easily divided into 5 parts, and you can enjoy the trail while stopping at sightseeing spots.・1st visit: Fushimi Inari ⇒ Keage (Fushimi Inari, Sennyu-ji, etc.) Walk 10.3km ascent 400m, descend 350m ≪Meet≫ 9:00 AM Keihan Fushimi Inari Station ・2nd visit: Keage ⇒ Ginkakuji (Nanzenji, Daimonji, Ginkakuji) etc.) Walking 7.10km ascent 440m descending 380m ≪Meeting≫ 9:00 AM Kyoto Subway Keage Station ・3rd trip: Ginkakuji ⇒ Mt. Hiei (Ginkakuji, Mt. Hiei, etc.) Walking 7.20km ascending 620m descending 50m ≪Meeting≫ 9:00 AM Ginkakuji-mae bus stop ・4th time: Mt. Hiei ⇒ Oharado Temple (Mt. Hiei, Sanzen-in, etc.) Walk 9.80km Ascent 450m Descent 830m ≪Meet≫ 9:00 AM Cable Yase Station ・5th time: Oharado Temple ⇒ Yamasachi Bridge (Kurama Temple, Kibune Shrine, etc.) Walk 12.1km Ascent 260m Descend 320m ≪Meeting≫ 9:00 AM Todera bus stop★Meeting place and time are negotiable★Please make a reservation on the first day of participation. Please select your desired dates for your second and subsequent participation.
- Age 10~Age 100
- 3~4 hours
The nine head dragon shrines famous for media as god of marriage Hakone Be a guardian of Hakone Go around the shrine further Hakone You can enjoy the superb view from Onshi Park Female And to a couple adult Good luck course of mind. It is a round trip course that is very easy to drive on a 100% asphalt road with little difference in height. 400 on both sides of about 300 meters more Old of the masterpiece covered with large cedar trees Tokai Passing through the lined cedar trees and feeling comfortable while receiving a comfortable wind from Ashinoko Cruising You can enjoy
- Age 0~Age 75
- 1~2 hours
- 09:10 / 10:50 / 13:50
During the snowy season, you will walk through Shiretoko National Park, a World Heritage Site, on snowshoes. If there is no snow, you will walk without snowshoes. You will walk through natural forests and see waterfalls and giant icicles flowing into the Sea of Okhotsk, and depending on the season, drift ice. You can mainly observe Ezo deer and wild birds. You may also see eagles, woodpeckers, and flying squirrels, which are designated as natural monuments. In the event of a blizzard or other bad weather, we will contact your mobile device and, depending on your preference, we will cancel the tour or reschedule the tour after the weather has improved.
初めてのスノーシュー。 とっても期待して参加しました。 スノーシューの履き方を教わり、いざ出発! 行き先は…フレペの滝展望台。 夏に夫婦二人でいったとこ! 途中、スノーシューをはかずに防滑ブーツやスニーカーで歩く人達に遭遇したら『譲ってあげてね』と言われ、どうせならスノーシューならではのコースで歩きたかったな…と思いましたが、これが『お手軽』なんでしょうかね。 フレペの滝展望台からの帰り道は、車道に出て歩道をスノーシューで歩いて、物足りなく感じました。 でもシカに遭遇したり、森のでき方やヒグマの痕跡の話を聞いたりできたのは、よかったです。
- Age 6~Age 120
- 2~3 hours
- 09:00 / 13:00
A lighter canyon walk tour than canyoning. A water play guide will carefully explain how to play and safety in a valley with a clear stream, so even beginners can enjoy it. In calm areas, you can float leisurely relying on a life jacket, or try climbing a waterfall on your own. The cool, cold water is comfortable and you are sure to have a good time! What is a canyon walk? A lighter water play that uses a valley than general canyoning. Go to a beautiful valley that you don't usually go to. Enjoy plenty of refreshing stream play with your family and friends while feeling the great outdoors.
- Age 10~Age 100
- Over 6 hours on the day
- 09:00
Zero Climbing Desk Rope Work Seminar ① Names and characteristics of tools and how to use them ② Basic rope knots ③ Top rope belay (securing) ④ Lead climbing belay ⑤ Second climbing belay ⑥ Self-belay (self-securing) ⑦ Basics of fulcrums How to make ⑧ Rappel setting ⑨ Rescue rope work, etc. We will teach you the basic rope work techniques essential for rock climbing step by step on your desk! ! ≪This is a desk rope work seminar≫★Rock climbing skills (rope work, moves, etc.) can be applied to mountain climbing, mountain climbing, and snowy mountains. It is a talisman for safe mountain climbing.
- Age 10~Age 120
- 2~3 hours
- 10:00 / 13:30
A canyon walk tour that is lighter than canyoning begins.The water play guide will carefully explain how to play and safety in a valley with a clear stream, so even first-timers can enjoy it. In calm areas, you can rely on a life jacket and float comfortably, or try climbing a waterfall on your own ♪ The cool water is comfortable and you are sure to have a fun time! ``What is Canyon Walk?'' It is a water play that uses a canyon that is lighter than general canyoning. You can go to a beautiful valley that is usually off-limits, and enjoy an exhilarating walk in the river while feeling the great outdoors with your family and friends.
- Age 6~Age 99
- Within 1 hour /1~2 hours /2~3 hours
- 10:00 / 11:00 / 12:00 / 13:00 / 14:00 / 15:00 / 16:00 / 17:00 / 18:00 / 19:00
Tokyo Skytree Tembo Deck (350m) admission ticket + "Tokyo Subway 24-Hour Ticket" for unlimited rides on all Toei Subway lines and all Tokyo Metro lines sold by the Tokyo Metropolitan Government Bureau of Transportation and Tokyo Subway Co., Ltd. . *The Tokyo Subway Ticket is a discount ticket that allows unlimited rides on all Tokyo Metro and Toei Subway lines for the first 24 hours. When making a reservation, please apply for the date and time you wish to enter Tokyo Skytree. [Note] On the day of the event, it is necessary to present a [Voucher with a special QR code]. Please bring the voucher sent by message or email after booking and present it on the day. **Method of presentation on the day** [When entering TOKYO SKYTREE] Please bring the TOKYO SKYTREE "voucher with QR code" and come to the 4th floor ticket counter of TOKYO SKYTREE. [When using the Tokyo Subway Ticket] This is a voucher to be exchanged at ticket vending machines for Tokyo Metro and Toei Subway. Please bring the Tokyo Subway Ticket "voucher with QR code" and exchange it for a ticket at the ticket vending machines for travelers installed at major stations of Tokyo Metro and Toei Subway. * You only need to present [Voucher with exclusive QR code], and you do not need to present Activity Japan reservation confirmation email and My Page. * The Tokyo Sky Tree admission ticket is a date and time ticket, so please come at the date and time of your reservation. *[Tokyo Subway Ticket] does not specify the date and time. We will send you a [Voucher with a dedicated QR code] that can be exchanged within 12 months after purchase, regardless of the date you select when applying. Please note that orders placed after 16:00 on weekdays or on Saturdays, Sundays, and public holidays will be shipped on the following business day.
- Age 6~Age 99
- 2~3 hours /3~4 hours /4~5 hours /5~6 hours /Over 6 hours on the day
This is a great deal that includes a Tokyo Tower Main Deck (150m) admission ticket and a Tokyo Subway Ticket (24-hour ticket) that allows unlimited travel on all Toei Subway and Tokyo Metro lines, sold by the Tokyo Metropolitan Bureau of Transportation and Tokyo Metro Co., Ltd. [Notes] You will need to present a voucher with a special QR code on the day. Please bring the voucher sent to you by message or email after booking and present it on the day. ※※How to present on the day※※ [When entering the Tokyo Tower Main Deck] Present the voucher with the QR code displayed on your smartphone or other device directly in front of the elevator. ※Address: 4-2-8 Shibakoen, Minato-ku, Tokyo 105-0011 [When using the Tokyo Subway Ticket] This is a voucher to be exchanged for a ticket vending machine at Tokyo Metro and Toei Subway. Please bring the voucher with the QR code and exchange it for a ticket at the ticket vending machine for tourists installed at major Tokyo Metro and Toei Subway stations. *You only need to present the [voucher with a special QR code], and you do not need to present the Activity Japan reservation confirmation email or My Page. *This ticket is not date and time specified. Regardless of the date selected at the time of application, we will send you a [voucher with a special QR code] that can be redeemed during the following period after purchase. [Tokyo Tower admission ticket] Can be redeemed within 6 months from the date of purchase, regardless of the date selected at the time of application. [Tokyo Subway Ticket] Can be redeemed within 12 months from the date of purchase, regardless of the date selected at the time of application. *The expiration date after redemption is written on the ticket. *The valid time will be printed on the ticket after passing through the ticket gate. *As long as you enter within the valid time, you can exit even if the valid time has passed while riding. *If you do not use the ticket for the first time within the expiration date written on the ticket, it will be invalid. Please note that if you apply after 4:00 p.m. on weekdays or on Saturdays, Sundays, or holidays, we will send it on the next business day or later.
- Age 10~Age 65
- Over 6 hours on the day
- 04:00
It is 1936 meters above sea level. Kyushu This mountain, which is also the highest peak of Year Many people visit. You can reconfirm that it is one island in the ocean when you see the islands that float around through the lush, large-forested trees. Noboru Ayukawa Yamaguchi → Ayukawa hut → Hanano river → Shoshidaira → Miyanoura Take → 石 → → 之 → 淀 → 淀 Yamaguchi(Time required About 10 to 11 hours)
- Age 0~Age 100
- 3~4 hours
Amanohashidate and Ine no Funaya are the representative tourist destinations of Northern Kansai. The scenery from the observatory "Amanohashidate Kasamatsu Park" on the north side of Amanohashidate is known as the birthplace of crotch peeping. The view from Kasamatsu Park, an observatory that you can visit by cable car lift, is worth a visit! In addition, the Amanohashidate sightseeing boat, which operates along the pine trees of Amanohashidate, can enjoy Amanohashidate with an extraordinary experience of a boat trip. The Ine Bay Tour Pleasure Boat, which goes around the calm Ine Bay, allows you to relax and enjoy the beautiful scenery of Ine's unique boathouse from the sea. If you are lucky, you may be able to see the dolphins approaching the tour boat! In addition, feeding the seagulls from the boat is also a popular experience for both the Amanohashidate sightseeing boat and the Ine Bay tour boat, and it will be a page of wonderful memories of your trip. In addition, this ticket, which includes a fixed-route bus that runs in the Tango region, is a great deal because you can experience the charm of Tango, which is full of nature as well as Amanohashidate and Ine.
今回は利用させていただき、ありがとうございました。フェリー、ケーブルカー、リフト、路線バス等、乗り放題でとてもよかったです。但し、フェリーや笠松公園のケーブルカーはチケット提示だけで乗れず、メールにある予約番号を別紙に記入させられたので、面倒でした。フェリーは乗船時刻に乗り遅れると、次発は30分後なのでチケットだけで入船させてほしいです。路線バスは提示だけで済みました。
- Age 4~Age 90
- 1~2 hours
- 09:30 / 11:30 / 13:30 / 15:30
Surrounded by the beautiful nature at the foot of Mt. Fuji, we offer a special time for the whole family to spend together. Share the joy of growing up with adventure activities for children ages 4 and up. Wearing BEAMS select wear and matching fashionable styles, you can enjoy an adventure in the forest while enhancing the sense of unity as a family. Enjoy a luxurious moment that deepens your bond with the majestic view of Mt. Fuji in the background. Would you like to share unprecedented memories with your family and go on an unforgettable journey? <Tour flow> *Total of 90 minutes Cruise gathering ↓ Change of rental wear (20 minutes) * Drinks during the tour will be provided for each person. ↓To the forest of Mt. Fuji (60 minutes) ↓Visit a secret cave ↓Escape from the forest using cruise goods! ↓After the tour, we will prepare an after-drink that is unique to Yamanashi (about 10 minutes) *Please take your time and spend time with your cruise guide. *You can return at your own timing.
- Age 8~Age 100
- 2~3 hours
You can easily experience this even in a short time between sightseeing! Enjoy the wonderful fusion of snow scenery and Isamu Noguchi's artwork. ★Recommended points★① Enjoy the fusion of snow and sculptures at an art park supervised by world-famous sculptor Isamu Noguchi. ② Play in the fluffy new snow! Children can also experience it, so it's perfect for families to enjoy. ③ Free transfer to your hotel in Sapporo city or the station in central Sapporo! After the tour, we will take you to Sapporo city or your hotel. Please let us know the pick-up location when you make a reservation. ★Tour schedule★9:00/13:00 Pick up at your hotel in central Sapporo or the nearest station 9:30/13:30 Arrive at Moerenuma Park 10:00/14:00 Experience start 12:00/16:00 Experience end 12:30/16:30 Transfer to your hotel in central Sapporo or the nearest station *The required time is approximately 3.5 hours including transfer. *We pick you up at 9am for the morning session and 1pm for the afternoon session. If you would like to pick up at a different time, please contact us and we will try to accommodate your schedule. *We can also accommodate groups of 10 to 40 people. Group discounts are available. Fields may vary. Please contact us at least 2-3 weeks in advance to apply.
- Age 0~Age 100
- Within 1 hour
- 10:00 / 14:30 / 15:30 / 16:30
●Complex facility in nature "Morihan Bettei" operated by SARABiO Onsen Microbiology Laboratory ●Original lotion handmade with patented Beppu Onsen algae extract and medicinal herb aroma! ●Why don't you make your own cosmetics according to your skin concerns? ●Let's aim to improve immunity while doing skin care♪
最近チェックしたプラン
Please wait a moment