- Age 6~Age 100
- 1~2 hours
- 10:00 / 11:00 / 12:00 / 13:00 / 14:00 / 15:00 / 16:00 / 17:00
-Experience Hanashizuku in Kyoto-Wearing luxurious hair ornaments in full-scale color scheme costumes, the staff will entertain you in a discerning shooting studio. Also, after shooting, you can take a walk around the ancient city in 20 minutes wearing Oiran. At the Gion store, we will produce a noble Oiran figure that suits our customers under the theme of "antique art". We will carefully support you to bring out the beauty. ~ Yuri Plan ~ Shooting: Coloring uchikake Walking: Kimono, dressing, hair makeup included, Studio shooting: 40 cuts or more (about 4 poses) + Group photo ・ All shooting data will be handed over. (Smartphone size) ・ 20 minutes walk around the ancient city
- Age 13~Age 80
- 2~3 hours
- 10:00 / 14:00
\"Atelier AZu" engraving class has opened at Fujimori Ryo in Kyoto! /【Brass】■10mm width 13,000 yen【sv950 (silver)】■10mm width 15,000 yen◇Select size Silver〈15-19 + ¥800〉〈20-24 + ¥1,700〉〈25+ + ¥2,600〉◇Free options・Select surface texture (stone grain, hammer, mirror polish)・Select size, no additional charge up to size 14◇Engraving only on the inside You can choose your preferred combination of material, width, shape and finish on the day. A craftsman will support you until the final finishing, so even those who are not good at delicate work can rest assured. ~Experience process~【1】First, measure the size of your finger. 【2】Choose your preference from base metal, width, shape and finish. 【3】The customer will hammer the surface, polish it, and add the texture of their choice. [4] For engraving, you can have the engraving of your choice in alphabets and numbers. [5] The ring is bent. [6] The design is textured onto thin brass and silver rings, then bent into one piece and finished!
- Age 13~Age 80
- Over 6 hours on the day
- 08:50
Welcome to KYOTO, Japan!Let's dive into and discover Kyoto's kaleidoscope of sights and sounds.Explore as many as 12 attractions in the city on this full day tour.We take you to the must-see sights and also show you the hidden gems of each location.Let's stroll the city on foot and by metro like a local for the day.Transportation and the street in the area are very complicated, even for the Japanese.However, all guide ours were born and raised in Japan, have lived for a long time close to the area, and are well-trained expert locals.So, we can take you to so many places, at the best time, within a limited timeframe.We recommend you join our tour on your first day in Tokyo. Because, you can learn not only about sights, but also about Japanese history, culture, society, ways of thinking, values and even about local etiquette, how to take public transportations, our everyday life.But above all, the best part of traveling is good food.JR Saga-Arashiyama station at 8:50Arashiyama, Randen Tram Line, Ryoan-ji Temple, Sushi-go-round(lunch, Ramen, Kara-Age, Beer), Kinkakuji Temple, Fushimi Inari Shrine, Kiyomizu-zaka slope, Kiyomizu Temple, Sanneizaka, Yasaka Pagoda, Gion area, Gion shopping street
- Age 6~Age 100
- 4~5 hours
And beautiful nature, mesmerizing moment to powerful Hozu. Kinki, Speaking of easy naturally can enjoy spot in the Kansai area, is Hozu Kyoto. Notch on the rafting tour that glitter proposed rafting, "Kyoto Hozu leisurely rafting tour".
娘の友人家族と6人で、のんびりコースに参加しました! 激しいところあり、緩やかなところあり、飛び込みあり、ゲームあり、おやつありと、盛りだくさんで大満足のラフティングでした!スタッフのみなさんもホスピタリティ満点で、最高のメンバーでした。感謝!
- Age 7~Age 99
- 1~2 hours
- 10:00 / 11:00 / 12:00 / 13:00 / 14:00
You can enjoy a matcha tea experience in a kimono!! We have a wide selection of kimonos (yukata) for women, men, and children (up to 4 people can be booked). Both kimono rental and matcha tea experience are available for people aged 10 and over, so it is also recommended for families! 【Price】 Kimono (yukata) rental + Matcha experience 7,700 yen (tax included) Kimono (yukata) rental + Stone mill experience + Uji matcha + Tea sweets 【Time required】 <Kimono rental> About 20 minutes (Additional 15 minutes if hair styling is required) ↓ (Travel) About 2 minutes on foot <Matcha experience> About 45 minutes *Kimono return time is 17:00 【Meeting place】 Rental Kimono Shiki Sakura Kiyomizudera Store 2-208-7 Kiyomizu, Higashiyama-ku, Kyoto 605-0862 ※ Matcha experience starts at 10:00, 11:00, 12:00, 13:00, 14:00, and 15:00. Example: Kimono rental 9:00 → Matcha experience 10:00 (if booked, change to a later time) 【Flow of the day】 1. Come to "Rental Kimono Shiki Sakura Kiyomizudera Store" on the date and time of your reservation. 2. Choose your favorite kimono and we will help you put it on.3. Enjoy the matcha experience in a kimono (yukata) at Kyoto Chanoyu Akebonotei, which is about a 2-minute walk away. [About kimono rental]◇Kimono leave-to-us plan Set: Undergarment, kimono, obi, bag, and sandals will be rented (Yukata plan will be available from June 1st to September 15th) Time: Dressing and preparation takes about 20 minutes (hair setting takes an additional 15 minutes) *You can enjoy the matcha experience and free stroll until the return time of 17:00. [About matcha experience] Kyoto Chanoyu Akebonotei [About matcha experience] Kyoto Chanoyu Akebonotei store information) Address: 2-222 Kiyomizu, Higashiyama-ku, Kyoto City, Kyoto Prefecture 605-0862 Phone: 075-334-6757 Course: About 45 minutes Contents: Stone mill experience + Uji matcha + tea sweets After grinding matcha with a stone mill in the tea room on the second floor, you will experience using a yugama teapot and making your own matcha. You will make matcha together while listening to the instructor's explanation. Afterwards, you will enjoy matcha with tea and sweets (which change depending on the day). Please note that if you are late for your reservation time, it will cause inconvenience to those who are later, so please be punctual. Also, depending on the time, you may not be able to experience the experience.
この春から、実家を離れる2人の娘達との京都旅行です。 着物も着てみたいし、和菓子作りの体験がしてみたいということで申し込ませていただきました。 選んだお着物を手早く綺麗に着付けてくださいました。長時間着ていても着崩れないし、草履も痛くなかったです。 生菓子作りは教えてくださる先生のお話も楽しく、自分達で作っても楽しかったです。 食べちゃうのが勿体無いくらい愛着の湧くお菓子が出来ました。 娘たちも喜んでくれて、大満足の思い出ができました。 また機会があれば参加したいです。 ありがとうございました。
- Age 3~Age 100
- Within 1 hour
Experience a dynamic flight from Parapark Kyoto (altitude difference 470m) with a professional instructor. Leave all the control to the instructor behind you and enjoy a leisurely stroll through the air. *Depending on weather conditions, it may be changed to Yagi Tandem (Nishikyoto Paragliding Practice Range 200m or 130m). *Waiting time may be longer depending on the number of people and weather conditions. Thank you for your understanding.
First time paragliding and staff made it very easy. Not only was the ride so much fun, the ride up the mountain was beautiful. Staff was very accommodating. Highly recommend.
- Age 6~Age 100
- 2~3 hours
If you want to fully enjoy Wazuka, the home of tea, we recommend the tea picking experience! Wazuka Town cultivates so many tea leaves that it is called the origin of tea, and even today it is a production area that produces just under 40% of Uji tea. At Wazukaya, the "Tea Soba Making Experience" using "Wazuka Tea" is very popular, but if you are going to make Cha Soba, why not try picking the tea yourself? At the Wazuka tea plantation, we offer a Wazuka tea picking experience from March to November. The set includes tea picking experience, tea soba noodles, and tea leaf tempura making experience. You can enjoy the finished dish on the spot. Also, it takes about 30 minutes to get to Nara Park from Wazuka Town, so you can make plans that also include sightseeing in Nara.
盛りだくさんなプラン内容、親切で親しみやすいスタッフの皆様の対応のおかげで、予想より遥かに充実感のある楽しい一日になりました。そのためこのアクティビティ自体は友人にもおすすめしたいです。ただ、ここのサイトで予約するのはあまりおすすめできません。 理由は、予約リクエスト送信後こちらから問合せない限り予約が確定されない、サイト上で予約時間を確認できない、問合せフォームへの返信は必ずいただけるわけではない、などです。
- Age 6~Age 100
- 1~2 hours
If you want to fully enjoy Wazuka, the home of tea, we recommend the tea picking experience! Wazuka Town, which was selected as one of Japan's top 100 beautiful villages, grows so many tea leaves that it is called the origin of tea, and still produces just under 40% of Uji tea. At the Wazuka tea plantation, we offer a Wazuka tea picking experience from March to November. You can take all the tea leaves you pick home with you. Please feel free to enjoy the tea bath and tea leaf tempura♪Also, it takes about 30 minutes to reach Nara Park from Wazuka Town, so you can also plan a plan that also includes sightseeing in Nara♪
茶摘み体験を予約しましたが,前のグループの到着が遅く,予約時間より25分遅れて出発しました。1時間程の体験と聞いていましたが,茶畑まで徒歩なので,移動に時間がかかり,正味の体験時間は少なく,私のグループはショートカットされた感じでした。それでも,その後に予定を入れていた方は時間変更をしていましたので,余裕を持って,予定を組んだ方が良いと思います。周りの景色も良く茶摘み自体は楽しかったですが,良くも悪くものんびりしています。お店の茶そばは美味しかったです。
- Age 6~Age 100
- 4~5 hours
Wazukaya is a local cuisine experience class located in Wazuka-cho, Kyoto Prefecture. Wazuka tea is also known as Uonuma Koshihikari, and is a famous tea among Uji teas, known for its particularly fragrant flavor. At our restaurant, you can enjoy a uniquely Japanese experience using Wazuka tea. We offer a variety of tea-related experiences, including tea soba noodle making and tea picking. Wazuka-cho is a place rich in nature, recognized as one of Japan's 100 most beautiful villages, and we hope you will enjoy Japanese culture through our tea experience while looking at the spectacular view of the endless tea fields. Recommended for those who are interested in Japan's traditional culture and customs Those who want to enjoy the natural scenery that represents Japan Those looking for a luxurious tea experience Those who want to relax in a tranquil environment Those who want to experience Japanese history and culture Those who want to spend a luxurious moment in a private space Those who want to learn about tea-related knowledge and techniques Those who have the opportunity to visit Kyoto or Nara Those who want to spend a relaxing time in the Japanese countryside Those who want to take photos with beautiful scenery as a backdrop Those who want to explore Japan's unique culture that is different to resort areas We look forward to providing a special moment for our VIP guests.
- Age 6~Age 100
- 2~3 hours
Would you like to experience tea picking in the town of Wazuka, where the scenery of tea plantations stretches out as far as the eye can see? Wazuka Town cultivates so many tea leaves that it is called the origin of tea, and even today it is a production area that produces just under 40% of Uji tea. Enjoy tea picking while listening to explanations about tea. You can make tempura with the picked tea leaves and then eat them freshly fried.In addition, you can try making tea soba noodles using Wazuka tea, which is ranked as the highest class of Uji tea. The instructor will provide detailed explanations and support you until the tea soba is completed. The souvenir ``edible tea'' is a nutritious and delicious additive-free tea spice made with Wazuka green tea, salt from deep ocean water, dried lemon, fried onions, and garlic. Just sprinkle it on your food to add depth and flavor to your food, making it even more delicious. They also have a long shelf life of six months, making them popular as souvenirs among foreign tourists.
- Age 6~Age 100
- 2~3 hours
Limited quantity! ! The experience of making Kyoto's local cuisine, ``Kyoto udon,'' ``Kyoto vegetable tempura,'' and ``Yatsuhashi,'' will become a set plan that will save you ¥1,650 more than the individual price. The experience venue will be Wazuka Town, located in the center of Kansai. Enjoy activities in the town of Wazuka, which has been selected as one of Japan's 100 most beautiful villages and has tea plantations stretching as far as the eye can see. ``Kyo Udon Making'' is a plan that is very popular with children as it is relatively easier to make than Cha Soba Noodles. It's a valuable experience where you can experience the history of local cuisine while having fun. Of course, you can enjoy freshly prepared local cuisine. This experience also includes a meal, making it an experience recommended for families, friends, couples, and groups. Wazuka Town also takes about 30 minutes to get to Nara Park, so it's easy to plan a plan that also includes sightseeing in Nara. Please come and try the local cuisine experience, where you can have fun and feel the history firsthand. We also accept many groups, and can accommodate up to 200 people.
- Age 6~Age 100
- 1~2 hours
京都の郷土料理である「京うどん作り」を1名様~200名様まで体験いただけます。 関西の中心に位置する和束町が体験会場となります。 日本の美しい村100選に選ばれ見渡す限り茶畑風景が広がる和束の町でのアクティビティを満喫してください。 生地を粉の状態から作り、薄く延ばし切って、最後は出来立てのうどんを実食♪ 楽しみながらも郷土料理の歴史を肌で感じることができる貴重な体験をぜひどうぞ。 食事も兼ねた体験となり家族・友達・カップル・団体様におすすめの体験となります。 また和束町は奈良公園まで約30分で到着するので奈良観光も兼ねたプランが組みやすいです。 是非みんなで楽しみながらも歴史を肌で感じることができる郷土料理体験をしてみてください。 団体様のご利用も多数お受けしており最大200名様までご対応させていただけます。
- Age 6~Age 100
- 3~4 hours
If you want to fully enjoy Wazuka, the home of tea, we recommend the tea picking experience! Wazuka Town cultivates so many tea leaves that it is called the origin of tea, and even today it is a production area that produces just under 40% of Uji tea. At Wazukaya, the "Tea Soba Making Experience" using "Wazuka Tea" is very popular, but if you are going to make Cha Soba, why not try picking the tea yourself? At the Wazuka tea plantation, we offer a Wazuka tea picking experience from March to December. The set includes a tea picking experience and an experience of making tea soba, tea leaf tempura, persimmon leaf sushi, and kudzu mochi. You can enjoy the finished dish on the spot. Also, it takes about 30 minutes to get to Nara Park from Wazuka Town, so you can make plans that also include sightseeing in Nara.
- Age 13~Age 99
- Within 1 hour
- 09:00 / 10:00 / 11:00 / 12:00
The dresser will wear a mask, but customers can wear one if they wish. The return time is by 8pm, so you can enjoy Kyoto at night, including the light-up and meals. If you would like an evening session, we can change the time if there are reservations available, so please contact us early. If there are three or more people, please make a reservation for the next time slot. Located in the center of Kyoto City, you can reach Kiyomizu-dera Temple in the east, Arashiyama in the west, Kinkaku-ji Temple in the north, and Fushimi Inari in the south in less than 30 minutes. Nearby are the world heritage site Nijo Castle, the hidden gem Shinsen-en, Toji Temple, and Gion. Nishiki Market, popular for food, is within a 15-minute walk.
着付けやヘアセットを丁寧にして頂きました。 着付けの時間より30分前に着いてしまったのですが、快く迎え入れてくださりました。 素敵な写真も撮って頂きありがとうございます。 また京都に行く機会があれば、こちらでお願いしたいと思います!
- Age 3~Age 80
- Within 1 hour
- 09:00 / 10:00 / 11:00 / 12:00
We will bring the rental kimono to your accommodation and dress you up. It is a very convenient plan that allows you to go out and return to your room in a kimono.・Please choose from the kimono photo posted on the attractive page of the plan and the obi photo posted on the time schedule page, and write the number in the message column. There are some kimonos and obis that cannot be posted, so please contact us. If you can't decide on one, we will bring two, so please fill in the numbers.・Please enter your foot size.・Please fill in the accommodation name and address. If you are using it in your birthday month, you can choose two upgrade accessories such as a bag, hair ornament, and obi clip, so please let us know when you make a reservation.
お花見に着物を着ていきたいと思ってレンタル着物店を探していたら、宅配があるのを見つけました。 あまり聞いたことなかったけど思いきって予約してみました。 お部屋で待っていたらよかったので、とても楽でした。 選んだ着物を着せてもらう時はドキドキ、ワクワク♪ できあがったら、予想以上に可愛くてびっくり!! ヘアーも桜のかんざし付きでめっちゃ可愛かったです。 ありがとうございました。
- Age 13~
- 1~2 hours
- 10:00 / 14:00
Rental Experience type kimono classroom ♪ going out Rental It's a waste! Why do not you just wear clothes on yourself as well? What about the kimono you are wearing? How do you wear it? Please try it by all means when traveling.
お花見に友達と着物を着ていく事になりました。 昔はたまに着ていましたが、もう10年位着ていないのでちょっと不安でした。 わざわざ教室へ行くほどでもないしと思って、ネットで着物レンタル店を見ていると、自分で着てみるっていうお店を見つけました。 一回だけのレッスンなんて珍しいなぁと思いましたが、思い出すのにはいいかもと思って予約してみました。 出かける時にはきちんと着付けてもらえて、帯も綺麗に結んで頂けるので、初めての人でも安心ですよ。 お抹茶とお菓子も美味しかったです♪ お店のスタッフも、とても話しやすくて感じ良かったです。 ありがとうございました。 ちなみに、着付けてもらったのは、友達に内緒で~す(*^^*) 次は、着物を着たことがない友達を連れていきたいです!
- Age 15~Age 100
- Within 1 hour /1~2 hours
- 10:00 / 11:00 / 12:00 / 13:00 / 14:00
~ Kimono dressing experience ~ This is a kimono shop with many high-quality, classic patterns. With this plan, specialized staff will be in charge of dressing you. Please note that hair styling is not included in the plan price. (1,100 yen including tax) A feature of this plan is that you can return the kimono by 9 p.m.! You can play until late at night and come back! We can store your luggage while you are renting the kimono. * Regardless of what time you start the rental, you can always return the kimono by 9 p.m. (Next-day return service is also available. Please be sure to let us know in that case.) ~ Flow of the day ~ ① Kimono selection and obi selection 5 minutes ② Dressing 15 minutes ③ If you would like a hair style, hair style/hair accessory selection 15 minutes ④ Drawstring bag and sandals selection 10 minutes ⑤ Departure
- Age 15~Age 100
- Within 1 hour /1~2 hours
- 10:00 / 11:00 / 12:00 / 13:00 / 14:00
~ Kimono dressing experience ~ This is a kimono shop with many high-quality, classic patterns. With this plan, specialized staff will be in charge of dressing you. Please note that hair styling is not included in the plan price. (1,100 yen including tax) A feature of this plan is that you can return the kimono by 9 p.m.! You can play until late at night and come back! We can store your luggage while you are renting the kimono. * Regardless of what time you start the rental, you can always return the kimono by 9 p.m. (Next-day return service is also available. Please be sure to let us know in that case.) ~ Flow of the day ~ ① Kimono selection and obi selection 5 minutes ② Dressing 15 minutes ③ If you would like a hair style, hair style/hair accessory selection 15 minutes ④ Drawstring bag and sandals selection 10 minutes ⑤ Departure
- Age 6~Age 100
- 1~2 hours
- 10:00 / 11:45 / 13:00 / 14:30 / 16:00
"Handmade soba Umarahara" holds a soba noodle experience classroom. How about experiencing soba noodles during Arashiyama sightseeing ♪ ~ Flow of the day ~ ① Reception (5 minutes) ② Explanations flow (5 minutes) ③ Hand wash, change of clothes, preparation (5 minutes) ④ Buckwheat noodle experience (45 minutes) ⑤ Tasting (30 minutes) ⑥ Class ends
蕎麦打ち初めての仲間で先生ご指導のもと、悪戦苦闘しながらも楽しく体験ができました。 蕎麦の試食では、自分達が切った蕎麦と先生が切った蕎麦との味の違いにビックリしました。 切り方ひとつで違うのだと、蕎麦作りの深さを知ることが出来ました。 終始賑やかな仲間との体験でしたが、丁寧にご指導頂き、よい経験になりました。 事前の問い合わせにも丁寧に対応頂きありがとうございました。
- Age 6~Age 100
- 1~2 hours
- 10:00 / 11:45 / 13:00 / 14:30 / 16:00
"Handmade soba Umarahara" holds a soba noodle experience classroom. How about experiencing soba noodles during Arashiyama sightseeing ♪ ~ Flow of the day ~ ① Reception (5 minutes) ② Explanations flow (5 minutes) ③ Hand wash, change of clothes, preparation (5 minutes) ④ Buckwheat noodle experience (45 minutes) ⑤ Tasting (30 minutes) ⑥ Class ends
興味はあるものの、なかなかする機会もありませんでしたが、自身のレベルアップのために応募しました。 最初から最後までコツ等も丁寧に教えて頂き、大将の人柄の良さが伝わってきました。 又、所々誉めて頂き、気分良くおこなえました。 慣れていないために、少し体力は使うことになりましたが、楽しかったです。 また、機会を作り再度訪れたいと思います。 ありがとうございました。
- Age 8~Age 80
- Within 1 hour
- 09:30 / 11:00 / 13:30 / 15:00
Tea ceremony experience class using a standing shelf Tea ceremony on a chair Tea ceremony performed while sitting on a chair using a standing shelf is ideal for beginners and those who find it difficult to sit upright. Experience the essence of tea ceremony in a relaxed environment while feeling the atmosphere of Kyoto. International charm A special moment woven by the charming streets of Ninenzaka and the quiet space of tea ceremony. Beginners are welcome! Experience tea ceremony in Ninenzaka, Kyoto Make matcha and drink it in a tea bowl. Why not calm your mind with a traditional Japanese tea ceremony? Experienced instructors will carefully teach you. Japanese, English, Chinese, Russian, Ukrainian, and French are available. (Please contact us in advance if you require support in languages other than Japanese and English)
- Age 6~Age 85
- Within 1 hour
- 09:30 / 11:00 / 13:30 / 15:00
Experience beauty and skill through traditional calligraphy in Ninenzaka, the ancient capital of Kyoto. In the quiet space of Ninenzaka, full of atmosphere, enjoy the beauty of calligraphy and spend a relaxing time. We provide careful instruction and an enjoyable learning environment so that even beginners can participate with confidence. Contents of the calligraphy experience Kangetsu's calligraphy experience course is designed to allow beginners and foreigners to enjoy learning about the charm of traditional Japanese culture and calligraphy. The aim is to acquire solid calligraphy skills from the basics while experiencing Japanese culture. Through Japanese calligraphy, put your thoughts into each and every stroke and create your own unique work. We support Japanese, English, Chinese, Russian, Ukrainian, and French. (Please contact us in advance if you need support in languages other than Japanese and English)
- Age 9~Age 80
- 1~2 hours /2~3 hours
- 09:00 / 10:00 / 11:00 / 12:00 / 13:00 / 14:00 / 15:00 / 16:00 / 17:00 / 18:00
Atelier Melty 252 offers an experience course where you can enjoy making Japanese food samples more seriously. You can create your own original work while experiencing the food culture unique to Kyoto, and enjoy a special experience in between sightseeing. You can take the completed work home as it is, so it will be a wonderful memory of your trip. If you come to Kita-ku, Kyoto, we strongly recommend that you participate in our experience as a set with Kinkaku-ji Temple or Daitoku-ji Temple! • Duration Approximately 1.5 to 3 hours (including introduction, production, and finishing) It is a content that you can complete in time while having fun between sightseeing. • Target age 9 years old and above (Anyone from children to adults can participate, depending on the content of the course) • Features 1. DIY experience: Experience the fun of making a food sample that looks just like the real thing with your own hands. 2. Travel memories: Take the finished product home on the spot. It will be a special memento of your trip. 3. Fine finishing: A little more difficult than the beginner course, you can try coloring and fine details.
- Age 6~Age 100
- 1~2 hours
- 10:00 / 11:45 / 13:00 / 14:30 / 16:00
"Handmade soba Umarahara" holds a soba noodle experience classroom. How about experiencing soba noodles during Arashiyama sightseeing ♪ ~ Flow of the day ~ ① Reception (5 minutes) ② Explanations flow (5 minutes) ③ Hand wash, change of clothes, preparation (5 minutes) ④ Buckwheat noodle experience (45 minutes) ⑤ Tasting (30 minutes) ⑥ Class ends
- Age 6~Age 80
- Within 1 hour
- 10:30 / 14:30 / 16:30
The sound of origami made by your fingertips using washi paper will create a soothing moment. Why not enjoy an origami experience that stimulates all five senses in a quaint townhouse on Ninenzaka in Kyoto? Fold colorful washi paper and spend a special moment. Kangetsu offers traditional origami classes that even beginners can participate in with confidence. Feel free to join empty-handed. Complete a one-of-a-kind piece of work while experiencing traditional Japanese culture along with the historical streetscape. Please stop by during your sightseeing in Kyoto. We offer services in Japanese, English, Chinese, Russian, Ukrainian, and French. (Please contact us in advance if you require support in languages other than Japanese and English)