【In September】 Things to do in Lake Yamanaka/Oshino
- Age 6~Age 100
- 2~3 hours
- 09:00 / 14:00
Enjoy the great outdoors at the foot of Mt. Fuji! Refresh your mind and body in the vast landscape! 3 hours in no time! ★Welcome to couples, family trips, groups, circles, and company trainings★ The adventure destination is a dark cave that is not open to the public in the mysterious forest "Aokigahara Jukai". An adventure tour in which you can proceed with the help of headlights with a local professional guide who has obtained special infiltration permission. Even if you are not confident in your physical strength, it's okay! We will firmly support you. I will also explain nature of the mystery of Mt. Fuji and Mt. Fuji. 【Schedule】 1The meeting place (Narusawa Roadside Station No. 3 Parking Lot) Receptionist, please pay the tour price. 2 Tour preparation (helmet, headlights, tie-in, handing over gloves, changing clothes, toilet, organizing feelings, etc.) 3 Move to the scene, start tour 4 Walk through the sea (40 minutes) Explore the lava cave (60 minutes) Walk through the sea (40 minutes) 5 Move to The meeting place (Narusawa Road Station) 6 Reflection dissolution 7 Return to safety 8 Immerse yourself in today's memories ⚠︎ The time may change depending on the progress of the tour.
- Age 3~Age 69
- Over 6 hours on the day
- 08:00 / 08:40
The trip starts with just one person, and tours depart daily to ensure you can enjoy the amazing attractions at any time. Shinkurayama Sengen Park: A dream shooting location for photographers around the world, climbing to the top offers a panoramic view of Mt. Fuji and the cityscape of Fujiyoshida City. Hikawa Watch Shop: A hidden check-in spot for internet celebrities where you can take photos that perfectly combine Mt. Fuji and the Japanese cityscape. Oshino Hakkai: Eight clear springs formed by the snow water of Mt. Fuji enhance the beautiful scenery of Mt. Fuji and are a natural scenic spot for photographers. Lawson Convenience Store: Internet celebrities of Kawaguchiko Lawson Convenience Store is a very unique and attractive place with Mt. Fuji as a backdrop. Kawaguchiko Oishi Park: Lavender blooms in summer, and broom grass turns red in autumn, enhancing the view of Mt. Fuji. Seasonal: The "Autumn Leaves Corridor" and "Cherry Blossom Festival" are beautiful combinations of Mt. Fuji with autumn leaves and cherry blossoms. We provide guides in three languages: Chinese/Japanese/English, provide reliable and courteous service, and also learn about the local customs of Japan.
- Age 1~Age 70
- Over 6 hours on the day
- 07:30
Escape the hustle and bustle of Tokyo and enjoy a tranquil day trip to Mt. Fuji with a knowledgeable guide. This adventure includes a visit to Lake Kawaguchi, the Mt. Fuji Panoramic Ropeway, and the picturesque Oshino Hakkai. Meet your guide and head to Lawson Convenience Store at Lake Kawaguchi, an Instagram-famous spot near Mt. Fuji. Here, capture the unique beauty of Mt. Fuji and enjoy a complimentary drink. To make your trip even more enriching, enjoy a matcha experience. Learn how to make matcha from a local instructor, taste fresh matcha, and experience authentic Japanese culture. After the matcha experience, take a leisurely stroll along the shores of Lake Kawaguchi. Record beautiful moments of Mt. Fuji with photos! Lake Kawaguchi is a vast lake located at an altitude of 830 meters and covers an area of 5.7 square kilometers. The indented shoreline of the lake offers many great spots to view Mt. Fuji, and on a windless day, you must see the beautiful "upside-down Fuji" reflected in the lake! Board the Mt. Fuji Panoramic Ropeway and enjoy the majestic view from the observation deck at 1,075 meters. On a clear day, you can enjoy a spectacular view of Mt. Fuji and Lake Kawaguchi, and maybe even see all the way to the Southern Alps. Explore Oshino Hakkai, a region between Lake Yamanaka and Lake Kawaguchi in Yamanashi Prefecture. This charming region is known for its eight pure springs that stand out against the backdrop of Mt. Fuji. Finally, with your mind and camera full of beautiful memories, follow your guide on the journey back to Tokyo. ~Schedule~7:00 Pick up from your hotel in Tokyo's 12th ward (Pick up and drop off at your hotel or guesthouse)10:30 Kawaguchiko Lawson convenience store11:00 Matcha experience12:20 Kachikachiyama Panorama Ropeway14:20 Oshino Hakkai15:20 Head back17:40 End of itinerary (Guests on the course that picks you up at your hotel or guesthouse should wait for the shuttle bus. When the shuttle bus arrives, it will take you back to your hotel or guesthouse and the tour will end.) This is a mixed tour, and participants come from all over the world.
- Age 1~Age 70
- 5~6 hours
- 07:30
* Mount Fuji 5th Station (about 40 minutes) (This is a trip from April 26th to November 30th of the same year. It does not go to Shinkurayama Sengen Park, but goes to the 5th station of Mount Fuji) * Internet Celebrity Check-in Resort - Shinkurayama Sengen Park - A great location with a panoramic view of Mount Fuji (about 90 minutes) (This is a trip from December 1st to April 25th of the following year. It goes to Shinkurayama Sengen Park and does not go to the 5th station of Mount Fuji) * Enjoy the sweet and pure spring at the foot of Mount Fuji, "Jiuzhaigou", Oshino Hakkai * Gotemba Outlets (about 2 hours, from October 10th, 2023) No hot spring Gotemba Premium Outlets, a shopping mall with a panoramic view of Mount Fuji. Many famous Japanese brand stores are gathered, and luxury brands such as Gucci and Prada are also available in a wide range of styles and prices, so you cannot miss it when shopping. * You can choose to get off the car and stay at the outlet or go to the next attraction "Hot Spring Experience" with your car. ▼One-day hot spring bathing experience (approximately 2 hours) If you choose the hot spring bath instead of the outlet, we provide a shuttle service and will guide you to the newly opened hot spring bath. The name comes from the goddess "Konohanasakuyahime" enshrined at Mt. Fuji and Fuji Sengen Taisha Shrine. It features an overwhelming view of Mt. Fuji and high-quality hot springs from its own source, and you can enjoy a large open-air bath while looking at Mt. Fuji. This tour is a mixed tour, and participants come from all over the world.
- Age 1~Age 70
- 5~6 hours
- 08:00 / 08:30
Let's start today's fun journey08:00 JR Tokyo Station Marunouchi North Exit (boarding and disembarking at the meeting point)08:30 Shinjuku West Exit Sumitomo Mitsui Bank (boarding and disembarking at the meeting point)10:30 Mt. Fuji 5th Station (about 40 minutes)▼Popular tourist spot - Shinkurayama Sengen Park - A great location with a spectacular view of Mt. Fuji (about 90 minutes)12:00 Oshino Hakkai, known as Japan's Jiuzhaigou (about 1 hour)14:00 Outlet / Hot Spring Course Choice▼ Gotemba Outlet (about 3 hours) Do not go to the hot spring▼Enjoy a day trip hot spring (about 2 hours) Do not go to Gotemba Outlet17:00 Start returning to Tokyo city, (about 1.5 hours to 2 hours) Arrive at JR Tokyo Station Marunouchi North Exit / Shinjuku West Exit Sumitomo Mitsui Bank / Hotel / Guesthouse, and finish the itinerary happily! 19:00 Customers who choose to board and disembark at the meeting point will disband at Tokyo Station or Shinjuku. If you are taking the tour to your hotel or guesthouse, please wait for the shuttle bus. When the shuttle bus arrives, it will take you back to your hotel or guesthouse and the tour will end. This is a shared tour and participants come from all over the world.
- Age 1~Age 70
- Over 6 hours on the day
- 08:00 / 08:30
Escape the hustle and bustle of Tokyo and enjoy a tranquil day trip to Mt. Fuji with a knowledgeable guide. This adventure includes a visit to Lake Kawaguchi, the Mt. Fuji Panoramic Ropeway, and the picturesque Oshino Hakkai. Meet your guide and head to Lawson Convenience Store at Lake Kawaguchi, an Instagram-famous spot near Mt. Fuji. Here, capture the unique beauty of Mt. Fuji and enjoy a complimentary drink. To make your trip even more enriching, enjoy a matcha experience. Learn how to make matcha from a local instructor, taste fresh matcha, and experience authentic Japanese culture. After the matcha experience, take a leisurely stroll along the shores of Lake Kawaguchi. Record beautiful moments of Mt. Fuji with photos! Lake Kawaguchi is a vast lake located at an altitude of 830 meters and covers an area of 5.7 square kilometers. The indented shoreline of the lake offers many great spots to view Mt. Fuji, and on a windless day, you must see the beautiful "upside-down Fuji" reflected in the lake! Board the Mt. Fuji Panoramic Ropeway and enjoy the majestic view from the observation deck at 1,075 meters. On a clear day, you can enjoy a spectacular view of Mt. Fuji and Lake Kawaguchi, and maybe even see all the way to the Southern Alps. Explore Oshino Hakkai, a region between Lake Yamanaka and Lake Kawaguchi in Yamanashi Prefecture. This charming region is known for its eight clear springs that stand out against the backdrop of Mt. Fuji. Finally, with your mind and camera full of beautiful memories, follow your guide and make your way back to Tokyo. ~Schedule~8:00 JR Tokyo Station Marunouchi North Exit8:30 Sumitomo Mitsui Banking Corporation Shinjuku West Exit Branch10:30 Kawaguchiko Lawson Convenience Store11:00 Matcha Experience12:20 Kachi Kachi Mountain Panorama Ropeway14:20 Oshino Hakkai15:20 Head home17:40 End of Schedule (JR Tokyo Station Marunouchi North Exit, Sumitomo Mitsui Banking Corporation Shinjuku West Exit)This is a shared tour, and participants come from all over the world.
- Age 7~Age 80
- 1~2 hours
- 09:00 / 10:30 / 12:00 / 13:30 / 15:00
You will fly from a height of 360m in a two-seater with an instructor. The flight time is about 5 minutes, and each person takes about 90 minutes, and you will take turns flying. There is only one instructor, so there is a limit of 5 people per day, with one person per slot. For example, if there are two or more consecutive slots available, we cannot accept your participation. People who weigh over 80kg cannot participate. (Women weigh 70kg) We will weigh you on the day, so if you are over the limit, your participation will be canceled. *The error is within 1kg.
- Age 6~Age 100
- 2~3 hours
As a measure against corona, it is safe to charter one set each time! !! A greedy plan where you can enjoy a fierce banana boat and SUP that you can enjoy slowly and elegantly!
犬と一緒にサップしたいと伝えると、ボードを用意してくださり、丁寧に対応していただきました。サップとバナナボートの体験をして、この金額はとても満足です。 また利用したいです。
- Age 6~Age 100
- 1~2 hours
For corona measures, it is safe to use one set of charters every time! ! SUP showing signs of fashion. Take a polite lesson and take a walk on the lake on a buoyant surfboard!
夫婦で参加させて頂きました。 お店の方はとても感じが良く、親切に対応して頂きました。 川・海でのサップの経験はあったので、最初の説明だけで、 あとは夫婦だけでノンビリと時間内のサップを楽しみました。 山中湖のサップは初めてでしたが、初心者には最適です。
- Age 12~Age 100
- Within 1 hour
For corona measures, it is safe to use one set of charters every time! ! This is a course where you can easily experience Wakeboarding! Because it is 2 sets, the satisfaction is doubled ♪ Even for the first time, we will guide you carefully from how to ride the board and posture, so please be assured! Private Parking Lot, hot shower, toilet, Changing room, facilities available for free! Lectures and Rental included!
当方2回目のウエイクボードでしたが、上手に教えていただき、無事乗れるようになりました!! ダメだった時も何が良くなかったのか、出来た時ももっとどうすれば良くなるのか、的確に教えてくださり、大満足でした。 当方の事前準備不足で集合時間に遅れてしまいましたが、快くご対応いただき、しっかりと楽しむことができました。(遅れてしまい申し訳ございませんでした) リピーターになりたいと思いますし、一年を通して山中湖遊びを堪能したいと思います!!
- Age 6~Age 80
- 2~3 hours
- 09:00 / 14:00
2013 Year to be registered as a world cultural heritage was Japan's sacred mountain "Mt. Fuji". Of the 25 constituent assets, a local guide will guide you through Lake Yamanaka and Hakkai Oshino!
- Age 4~Age 90
- Within 1 hour
- 09:00 / 10:00 / 11:00 / 12:00 / 13:00 / 14:00 / 15:00 / 16:00 / 17:00
It is an epoch-making system that can fly while sitting from the child to the elderly, disabled person, because it fly along the guide wire which is pulled by a wire like a kite flying and is connected by a pulley. Flight time Approximately 10 to 15 seconds (affected by wind and body weight), flight distance of about 100 m, altitude of about 3 to 4 m (it is affected by wind and weight), flight of one person is possible twice. ※ Please be sure to read the following remarks column.
富士山の見える壮大なスケールの場所で子供でも安心してできるグライダーでした。 「空を飛ぶ」という感覚を体験できる素敵な場所です。 とても気さくなスタッフの方々で楽しい時間を過ごすことが出来ました。 本当にありがとうございました。
- Age 6~Age 100
- 1~2 hours
- 09:00 / 11:00 / 13:00 / 15:00
Experience SUP on the shores of Lake Yamanaka in Yamanashi Prefecture! From small children to the elderly! After checking in, you will receive a brief explanation on land and then the experience will begin. Please arrive 30 minutes before the start time. The experience will last 90 minutes. Generally, please apply for one SUP per person. If you would like to use the SUP with a child, we will accept an additional 500 yen.
- Age 6~Age 100
- 2~3 hours
As a measure against corona, it is safe to charter one set each time! !! Everyone is a fierce banana boat!
- Age 12~Age 100
- Within 1 hour
For corona measures, it is safe to use one set of charters every time! ! Why do not you try the popular “fly board” now! ? Freedom if you grasp the tips. Good people fly on the water like dolphins. Please try before anyone else ☆
8人で参加しました。 快晴の中富士山を眺めながらのフライボードは最高でした。全員初めてでしたが、なんとか浮き上がる程度にはなれるので初心者でも楽しめると思います。 ただ5月初旬で前日に雨が降ったせいもあって水温はかなり低かったです。体験が終わってもボートで沖まで行くため全員が終わるのを待つ必要があります。なのでこの時期であれば体全体を覆えるタオルか防寒着を持参した方が良さそうです。
- Age 0~Age 75
- Within 1 hour
Why not take a leisurely boat ride while admiring the impressive Mt. Fuji from the lake? In addition to the standard swan boats, there are a wide variety of boats to greet you, including whale, turtle, and flamingo boats! Small children and pets are welcome on board, so the whole family can enjoy the ride.
- Age 4~Age 70
- 2~3 hours
- 05:00 / 06:00 / 07:00 / 08:00 / 09:00 / 10:00 / 11:00 / 12:00 / 13:00 / 15:00 / 16:00 / 17:00
Lake Yamanaka is the lake where you can see the gigantic Mt. Fuji right in front of you. SUP is a casual water activity that can be easily enjoyed by children, women, and beginners. Relax on the lake! Experience it with your family! Compete with your friends or play in the water! You can enjoy the lake in any way you like. You can experience an extraordinary experience in the great outdoors. ※※You can enjoy it in your everyday clothes, but there is a possibility that you may get wet, so it is better to bring a change of clothes and sandals.※※※Children with children※Please let us know the age and number of children when making a reservation. ※Children under the fourth grade of elementary school will ride on the guardian's board. (An additional child ride fee of 1,100 yen is required.)※If you wish to ride with a pet※Please be sure to inform us of the breed and size of the dog "in advance". (Requests on the day may not be accommodated.) Also, regarding pets, please note that in any case of trouble on the lake, the owner will be responsible for it. (An additional pet fee of 1,100 yen will be charged.)
- Age 8~Age 80
- 2~3 hours
- 09:00 / 14:00
The 2021 Tokyo Olympics. The bicycle road race is a course that goes around Lake Yamanaka and up a mountain pass. Why not ride some of it on an e-bike? Are hills meant for going down? No, it's meant to be climbed! Sakabaka welcome! The one who conquers the steep slope is the true winner! (It's a secret that e-bikes are easy lol)
這是一個很好的體驗,可以輕鬆繞行東京奧運的路線,特別是環繞山口湖,還有瞭望富士山,你只需要準備好一顆冒險的心,立即出發。特別感謝Tonya的引導,他會解說每一個景點以及幫你拍照留念。
- Age 6~Age 80
- 1~2 hours
- 09:00 / 14:00
[Tour around the largest lake in Fuji Five Lakes! ] Mountain biking goes around Lake Yamanaka, It is the largest lake in Fuji Five Lakes! However, since the circumference is about 13km, It is a good distance for a leisurely cycle. Step on the pedal with Gungun, By turning off the wind, Feeling "Olympian"! Lake Yamanaka of the Tokyo Olympics It's a bicycle road race course! If you have a guide for the first sports bike, you are safe! Moreover, since the difference in elevation is small on the lakeside road, Recommended for those who are not confident in their physical fitness.
- Age 7~Age 65
- 1~2 hours /2~3 hours /3~4 hours
- 07:00 / 09:00 / 11:00 / 13:00 / 15:00
With the popular SUP, “Instagram with Mt. Fuji in the background!” About 10 minutes after the on-the-ground lecture, after getting used to the shoal and getting used to it, we left for Izai! Mt. Fuji, which is the most photographed at Mt. Fuji, is a spectacular view.
家族旅行で高校生の子供と、その子の友達と山中湖へ行き、子供達だけでSUP体験をさせました。 説明を受けた後は、自分達で自由に出来るそうで、うちの子は立てなかったけどボードに座って漕いで遊んで、友達は開始10分で立ってたそうです。 とても楽しかったようですが、子供だけでやったようだったので、心配な点から⭐︎4つにさせて頂きました。 もう18歳ではありますがね…
- Age 12~Age 100
- Within 1 hour
To protect against corona, you can rest assured that one set is reserved for each time! !! It is a one-set course where you can feel free to experience a Wakeboarding ♪ Even the first person will be carefully instructed from how to ride the board and the posture, so don't worry! Full facilities! Hot shower, private Parking Lot, Changing room, toilet, all equipped! !! Whether you're alone or in the crowd at the foot of Mt. Fuji, why not enjoy the water version of the snowboard! !!
- Age 6~Age 100
- Within 1 hour
For corona measures, you can rest assured that each time is reserved for one group! ! A hurricane boat with everyone at the foot of Mt. Fuji! ~ Flow of the experience ~ Park your car in the private parking lot ➖ Change clothes in the toilet and changing room ➖ Activity lecture ➖ 15 minute experience ➖ Hot shower (charged) ➖ Change clothes in the changing room ➖ End
- Age 6~Age 100
- Within 1 hour
As a measure against corona, it is safe to charter one set each time! !! No need to wait for waves! Endless surfing with artificial waves made by boat! Full facilities! Hot shower, private Parking Lot, Changing room, toilet, all equipped! !! Why don't you enjoy surfing with artificial waves made by boat at the foot of Mt. Fuji, whether you are alone or in large numbers! !!
前日現地に行って同伴した犬を預かってもらえないアクシデントに、迅速に対応してもらい助かりました。更に当日場所が分からず(カーナビ・Googleナビ・電話で聞いたのに)かなり迷い20分近く遅れてしまったのに、体験させてもらいました。 ありがとうございました。 あくまでも【ウェイクサーフィン体験】必死にロープ掴み引っ張られてボードに立てただけ・・・もちろん腕はパンパンに。 絶対ウェイクサーフィン楽しみたい。 スクールやってませんか? しばらく通いたいです。
- Age 12~Age 100
- 2~3 hours
As a measure against corona, it is safe to charter one set each time! !! A special student-only plan is now available!
- Age 6~Age 60
- Within 1 hour
- 09:00 / 10:00 / 11:00 / 12:00 / 13:00 / 14:00 / 15:00
A jet ski pulls your hurricane boat. Please experience the latest screaming marine activity ♪
- Age 6~Age 60
- Within 1 hour /1~2 hours /2~3 hours /3~4 hours /4~5 hours
- 09:00 / 11:00 / 13:00 / 15:00
At Hakuta Kamarin Wakeboarding Why do not you? Many athletes, including world champions and winners of Amaturs Pro Tour, have grown up from Hakuta Kamarin. Professional emissions are the best in Japan! As there is a reliable and reliable instructional track record, middle-class to advanced persons will surely be satisfied with the guidance suited to each person as well as the first person. Have a holiday on Lake Yamanaka Wakeboarding Let's taste it.
ウェイクボードを体験しました。 楽しく、丁寧に教えていただきかなり楽しめました(^^) 初めての方でも安心です。 ウェイクボードをやってみたい方は絶対ココです(^^)
- Age 6~Age 60
- Within 1 hour
- 09:00 / 11:00 / 13:00 / 15:00
You can experience the latest thrilling marine activity "Hurricane Boat" and surf riding "Wakeboard" at a great set price! ! It's a great set price, so please take advantage of it ♪ Empty-handed BBQ option available! (Limited to 5 groups per day) After enjoying BBQ with everyone, you can experience activities ♪ 5000 yen per person is discounted to [4,000 yen]! <Menu example> ・River fish (Yamanashi has no sea, so river fish is a specialty for BBQ!) ・THE meat that is indispensable for BBQ, such as beef, pork, chicken wings, tontoro! !・Yakisoba ・Obachan's special handmade rice ball *BBQ is 90 minutes from the start. If you experience it in the morning, the BBQ will start after the experience, and if you experience it in the afternoon, the BBQ will start before the experience. Please apply together with the activity.
GW、水は冷たかったですが、ウェットスーツをレンタルして楽しむことが出来ました!ハクタカマリンさんの教え方もうまく、すごく良い思い出になりました。また利用したいです。本当にありがとうございました!
- Age 6~Age 65
- Within 1 hour /2~3 hours /3~4 hours
- 09:00 / 11:00 / 13:00 / 15:00
The topic of wake surfing now! It is an epoch-making marine sport that surfs on artificial waves using a dedicated boat. Unlike the sea, the waves are always constant, so beginners, intermediate and advanced players enjoy training new tricks. In this surfing, the size, shape and power of the waves change depending on the type of boat. Our boats create Japan's top class waves. Give it a try! There is an empty-handed BBQ option! (Limited to 5 groups per day) After enjoying BBQ with everyone, you can experience activities ♪ 5000 yen per person is discounted to [4,000 yen]! <Menu example> ・River fish (Yamanashi has no sea, so river fish is a specialty for BBQ!) ・THE meat that is indispensable for BBQ, such as beef, pork, chicken wings, tontoro! !・Yakisoba ・Obachan's special handmade rice ball *BBQ is 90 minutes from the start. If you experience it in the morning, the BBQ will start after the experience, and if you experience it in the afternoon, the BBQ will start before the experience. Please apply together with the activity.
- Age 13~Age 100
- Within 1 hour
Attach the personal watercraft of the rear of the hose nozzle to about 17 meters, and fly in the air using the water pressure, it is a completely new sport that can be moved up and down left and right while maintaining a balance in the body. Certainly on this occasion, try to experience the fly board at Lake Yamanaka.
初めて利用させて頂きました。 息子は緊張していましたが、お兄さんが細かく足の使い方を教えてくれたり、励ましてくれたりして、何度か長く立ち上がれて本人もとても、楽しかったようです! 私もサップで湖の上を富士山見ながら浮かび、自粛疲れが少し癒されました〜 今度は長男も連れて行きたいなぁと思いました!ありがとうございました!
- Age 3~Age 80
- Within 1 hour
- 05:00 / 06:00 / 07:00 / 08:00 / 09:00 / 10:00 / 11:00 / 12:00 / 13:00 / 14:00 / 15:00 / 16:00 / 17:00 / 18:00
It is different from canoes and kayaks and SUP boats. A new sensation that you have never experienced before, playing on the lake ■■ "Foot-operated SUP boat" ■■ "Light", "fast", "stable" Enjoy the water surface like a normal canoe or kayak without worrying about capsizing Furthermore, since you do not need a paddle, your hands are free, so you can enjoy the lake comfortably with drinks and food Even children can paddle smoothly and get fast. The boat is wide, so there is no need to worry about capsizing Small children and pets are also allowed to ride! (Conditions apply) *Information for those who wish to ride with pets *If you ride with one SUP, an additional fee of [1,100 yen] will be charged. We do not provide life jackets for pets, so please bring one if necessary. (Wearing a life jacket for pets is optional) Please note that in any case of trouble on the lake, the owner is responsible for it. Generally, there is little risk of getting wet, but if there is wind or waves, there is a possibility of splashing water, so please wear clothes that you don't mind getting a little wet. [Notes] As this is a water activity, the tour will be held even if it rains. In the event of strong winds or stormy weather, the tour may be canceled after consultation. Please note that if you cancel due to a rain forecast, it will be considered a customer's convenience and a cancellation fee will be charged.
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