- Age 0~Age 80
- Within 1 hour
- 10:00 / 11:00 / 12:00 / 13:00 / 14:00 / 15:00 / 16:00 / 17:00
Visit Kanazawa's tourist attractions and Instagrammable spots! ★Kenrokuen Course Enchoji Temple (Higashi Chaya District) → Kazuemachi Chaya District → Kubo City Otsukengu Shrine → Shiratoriji → Kanazawa Castle → Kenrokuen Kanazawa Sightseeing Rickshaw Romanya - History and tradition originating in Kanazawa A rickshaw! This is the most popular sightseeing rickshaw.
- Age 0~Age 80
- Within 1 hour
- 10:00 / 10:40 / 11:20 / 12:00 / 12:40 / 13:20 / 14:00 / 14:40 / 15:20 / 16:00 / 16:40
Visit Kanazawa's tourist attractions and Instagrammable spots! ★Sightseeing course Enchoji-mae (Higashi Chaya District) → Utasu Shrine → Umenobashi → Asano River → Kazue-machi Chaya District → Enchoji-mae (Higashi Chaya District) Kanazawa sightseeing rickshaw Romanya - Romanya - Originated in Kanazawa. A rickshaw with history and tradition! This is the most popular sightseeing rickshaw.
- Age 0~Age 80
- Within 1 hour
- 10:00 / 10:20 / 10:40 / 11:00 / 11:20 / 11:40 / 12:00 / 12:20 / 12:40 / 13:00 / 13:20 / 13:40 / 14:00 / 14:20 / 14:40 / 15:00 / 15:20 / 15:40 / 16:00 / 16:20 / 16:40 / 17:00
Visit Kanazawa's tourist attractions and Instagrammable spots! ★Sightseeing course Enchoji Temple (Higashi Chaya District) → Asano River → Umenobashi Bridge → Kannon Street → Enchoji Temple (Higashi Chaya District) Kanazawa Sightseeing Rickshaw Romanya - A rickshaw with a history and tradition that originated in Kanazawa! This is the most popular sightseeing rickshaw.
- Age 7~Age 90
- 2~3 hours
At Mitsuishi Fudoson, a traditional esoteric Buddhist temple that worships the waterfall where Kobo Daishi trained at the age of 21, we will practice rituals at the goma and make our wishes come true. The prayer priest is Sato Myosen (representative of the Kishu Koyasan Yokofue Association), a nun who lives in Mt. Koya. After the Goma prayer, if the weather is good, you can visit the waterfall and achieve a unique purification. Although you can apply for the Goma prayer experience alone, we recommend visiting in a group.
- Age 6~Age 100
- Within 1 hour
- 09:00 / 13:00 / 16:00
★ We will show you various banana trivia by connecting with the experience-based tourist farm in Miyakojima / Alternative Farm Miyako via Zoom. ➤ You can remotely watch and ask questions about the “delicious, fun, and educational” banana sweets making experience that is usually provided at tourist farms in Miyakojima. ➤ We will introduce the wonders of bananas while disassembling banana seedlings from our own farm.
- Age 6~
- 1~2 hours
- 10:30 / 12:30 / 14:30
Wazuka-cho, Kyoto Prefecture, is the main producing area of Uji tea, and it is also known as the "chagenkyo" because of the beauty of its tea plantations. In Wazuka Town, a guided tea plantation walk for about 1 hour. The scenery that you can see while walking is definitely on Instagram ☆ After having enjoyed the story about tea with such scenery, we will carefully brew the Uji tea produced in Wazuka, which is recommended at that time. You'll be amazed at the scent and taste. Please enjoy it with a Japanese-style confectionery shop made in Wazuka Town.
普段、なかなか見ることができない茶畑を間近で見る事ができて良かったです。 ガイドの方が丁寧に分かりやすく説明をしてくださり、質問にも一つ一つ丁寧に答えてくださり、とても勉強になりました。 最後のお茶もとてもおいしく、茶殻を食べる事が出来たのはとても良い経験でした! ありがとうございました!
- Age 15~Age 100
- Within 1 hour /1~2 hours
- 10:00 / 11:00 / 12:00 / 13:00 / 14:00
~ Kimono dressing experience ~ This is a kimono shop with many high-quality, classic patterns. With this plan, specialized staff will be in charge of dressing you. Please note that hair styling is not included in the plan price. (1,100 yen including tax) A feature of this plan is that you can return the kimono by 9 p.m.! You can play until late at night and come back! We can store your luggage while you are renting the kimono. * Regardless of what time you start the rental, you can always return the kimono by 9 p.m. (Next-day return service is also available. Please be sure to let us know in that case.) ~ Flow of the day ~ ① Kimono selection and obi selection 5 minutes ② Dressing 15 minutes ③ If you would like a hair style, hair style/hair accessory selection 15 minutes ④ Drawstring bag and sandals selection 10 minutes ⑤ Departure
- Age 15~Age 100
- Within 1 hour /1~2 hours
- 10:00 / 11:00 / 12:00 / 13:00 / 14:00
~ Kimono dressing experience ~ This is a kimono shop with many high-quality, classic patterns. With this plan, specialized staff will be in charge of dressing you. Please note that hair styling is not included in the plan price. (1,100 yen including tax) A feature of this plan is that you can return the kimono by 9 p.m.! You can play until late at night and come back! We can store your luggage while you are renting the kimono. * Regardless of what time you start the rental, you can always return the kimono by 9 p.m. (Next-day return service is also available. Please be sure to let us know in that case.) ~ Flow of the day ~ ① Kimono selection and obi selection 5 minutes ② Dressing 15 minutes ③ If you would like a hair style, hair style/hair accessory selection 15 minutes ④ Drawstring bag and sandals selection 10 minutes ⑤ Departure
- Age 5~Age 100
- 4~5 hours
- 10:00 / 15:00
・This is an activity that you can enjoy empty-handed. ・Easy-to-understand pricing! You can enjoy a full-fledged geisha transformation experience and photo shoot at no additional charge. ・1 minute walk from the JR station. Good access. (Approximately 15 minutes by car from Makuhari Messe, approximately 40 minutes by train from Tokyo Disney Resort. Approximately 5 minutes by car from Kemigawa Shrine. There is a popular soba restaurant (closed on Mondays) 2 minutes walk away.) ・Since it is a studio for women only, you can take photos with peace of mind (excluding hair set/photographer) ・You can wear a real silk kimono. ・We will do professional makeup from scratch. ・A dedicated photographer will take photos against a professional background. There is also a lecture on poses, so you can rest assured. ・Since it is a completely private studio limited to one group per time frame, you can relax and take photos without being conscious of other customers. ・You can choose up to 12 photos to retouch. The data will be sent to you at a later date. ・You can enjoy taking selfies with your own smartphone.・We will give you a souvenir of "Asari no Tsukudani", a food culture of Japan (Chiba Prefecture). ・Please enjoy cosplaying as a Japanese courtesan. Shooting time: 1 hour This is a course of about 4 hours including 10 minutes of selfies. You can experience a quality courtesan transformation. We will take the time to carefully put on a real heavy kimono, hair, and authentic makeup. *If you bring color contacts that make your pupils larger, it will look even better. *Because we use hair styling products, it may be difficult to keep your hair in place on the way home. If you bring a hat, you can hide it. This is an activity where you can transform into a courtesan, a traditional Japanese culture. Let's make a memory of the authentic courtesan experience with beautiful photos. Service contents Makeup Hair makeup False nail rental Kimono rental Dressing Photo shoot 12 photo data will be handed over at a later date Start time You can choose from 10:00 or 15:00. Please press the intercom when the time comes. A staff member will greet you. It will take approximately 4 to 5 hours from start to finish. 1. Make-up: Approximately 1 hour and 30 minutes You will be asked to remove your makeup and then we will apply your makeup from scratch. 2. Hairstyling: Approximately 30 minutes We will do a geisha hairstyling. 3. Kimono selection and dressing: Approximately 30 minutes You will be able to dress in the kimono you have chosen. 4. Photo shoot: Approximately 1 hour Photographs will be taken in 3 to 4 poses. 5. Selfie: 10 minutes 6. Getting ready to go home 7. Photo selection - Recommended age - 15 years and over - How photos will be handed over - They will be handed over digitally. - Paid option - Only if you want more than 12 photos, it costs 3,000 yen per photo
- Age 1~Age 100
- 1~2 hours
This is a plan that allows you to easily experience an exciting kimono experience. The set includes all the accessories you need to wear a kimono, such as a kimono, obi, obijime, tabi, bag, etc., so you can freely coordinate it yourself! ! We have everything you need for kimono rental, so you can come empty-handed. Please return it by business hours on the day of rental. Hair styling is also available as an option. Please add it to the staff on the day.
- Age 6~Age 100
- Within 1 hour
It is a plan to make "Otani ware" work with 800g of clay using hand-cranked potter's wheel. The staff finishes such as shaving and fires. Select the finished color from 8 colors. It will be completed in about one and a half to two months (it may be slightly different depending on the timing of the kiln). * Free if you come to the store. In the case of mailing, shipping fee (including packing fee) will be charged.
- Age 0~Age 100
- Within 1 hour /1~2 hours
- 11:00 / 12:00 / 13:00 / 14:00 / 15:00 / 16:00 / 17:00
It is a plan where you can learn the basics of the tea ceremony while having tea and sweets. Perfect for those who are new to the tea ceremony. One person can participate, but two people more Then it becomes cheap. Time required Takes 30 to 90 minutes.
小学生の息子が茶道に興味を持ったので、せっかくなら本格的な茶室のあるところで体験してみようと思い申し込みました。茶道の成り立ち、抹茶の製造方法、そしてお茶席での流れを丁寧に解説しながら参加させて頂き、大満足でした。和菓子と薄茶もびっくりする位美味しかったです。 The host will take you through the full process of a tea ceremony, in an authentic tea room. Even though there might be a language barrier, you can still enjoy the beauty of your surroundings, and the tasty matcha and sweets. I participated with my 11 yr old, and it's a great cultural experience for kids too.
- Age 1~Age 70
- Over 6 hours on the day
- 08:00
Event period: December 1st to March 31st 08:00 Sapporo Station North Exit Group Bus Stop Address: 3-chome Kita 7-jo Nishi, Chuo-ku, Sapporo (board and disembark at the meeting point) 10:30 Asahiyama Zoo (admission ticket included, free lunch/approx. 120 mins) 13:30 Ken & Merry Tree (car tour) (approx. 5 mins) 14:00 Shikisai-no-Oka (approx. 40 mins) 15:50 Biei Blue Pond (approx. 30 mins) 19:00 Arrival at the disbanding location: Sapporo Station North Exit Group Bus Stop (3-chome Kita 7-jo Nishi, Chuo-ku, Sapporo) (The Penguin Walk is scheduled to be held from December to March. The Penguin Walk starts at 11:00 am. The Penguin Walk time is adjusted according to the amount of snowfall. Please note that the Penguin Walk may not be visible depending on the weather.) Event period: April 1st to November 30th 08:00 Sapporo Station North Exit Group Bus Stop Address: 3-chome Kita 7-jo Nishi, Chuo-ku, Sapporo (Pick up and drop off at the meeting point) 10:30 Asahiyama Zoo (Admission ticket included, free lunch/approx. 120 min) 13:20 Biei Blue Pond (approx. 30 min) 14:00 Shirahige Falls (approx. 30 min) 14:50 Passing HERB GARDEN, enjoy a hot drink, a specialty of Hokkaido (approx. 20 min) 15:50 Forest Fairy Terrace Ningle Terrace (approx. 30 min) 16:20 Return to downtown Sapporo and finish off your fun day! 18:30 Arrive at the break-up point: Sapporo Station North Exit Group BUS stop (3-chome Kita 7-jo Nishi, Chuo-ku, Sapporo) This is a shared tour, and participants come from all over the world.
- Age 18~Age 90
- Within 1 hour /Over 6 hours on the day
- 10:00 / 10:30 / 11:00 / 11:30 / 12:00 / 12:30 / 13:00 / 13:30 / 14:00 / 14:30 / 15:00 / 15:30 / 16:00 / 16:30 / 17:00
You can now park your car on the first floor of our building and go out! If you would like to park your car and go sightseeing in Kanazawa, please come to our store. The daily fee is 800 yen (tax included) and we are limited to one car per day, so it's first come, first served! Reservations are required! *Please note that the parking lot may not be available during events held in our building, so please be sure to check with us. The "Nagadzubei" bus stop is right next to our store.
- Age 18~Age 90
- Within 1 hour /1~2 hours /2~3 hours /3~4 hours /4~5 hours /5~6 hours
- 10:30 / 11:00 / 11:30 / 12:00 / 12:30 / 13:00 / 13:30 / 14:00 / 14:30 / 15:00 / 15:30 / 16:00 / 16:30
Would you like to take photos at a spot where you can enjoy the scenery in Kanazawa? Our store is 5 minutes by car from Kanazawa Station! There is a free parking lot on the 1st floor of the building, so you can bring your equipment and luggage at your leisure.(^^♪ Of course, live streaming is also possible from the rooftop, so we can deliver real-time Kanazawa! (^^)/!・1 We rent out rooms for up to 30 minutes (¥550 tax included), so it's perfect for dates, quick photo shoots, live streaming, and a change of pace! We're the only shop that rents out a rooftop with a great view under the open sky (^^ ♪ Please contact us if you would like to hold an event, plan, collaborate, etc. If you have any questions, please feel free to contact Kimono Salon Cross by phone. <Plan details> ① Reception will be on the 2nd floor ② Number of people Confirm the time and purpose ③ Move to the rooftop space ④ Use it ⑤ When the time is up, return to the 2nd floor and pay (^^♪ *Please let us know the purpose and number of people when making a reservation.
- Age 15~Age 90
- 1~2 hours /2~3 hours
- 10:00 / 10:30 / 11:00 / 11:30 / 12:00 / 12:30 / 13:00 / 13:30 / 14:00 / 14:30 / 15:00 / 15:30
There are many attractive experiences to experience the good old days of Japan when you visit Kanazawa, but here we will introduce one of them, the "oiran experience". "oiran" originally refers to geisha, who were the most highly ranked and attractive geisha in the Edo period. They attracted many people with their beautiful kimonos, refined behavior, and artistic skills, and their appearance and style still influence many people today. In the oiran experience, you can transform yourself into an oiran with their distinctive costume and makeup and experience that world. --------------------------------------------------------------------------------<What is an oiran experience? >You can have a fascinating experience as if you have traveled back in time to the Edo period! You will feel great and enjoy it! You will discover a new you! --------------------------------------------------------------------------------<Plan contents>① Reception will be on the 2nd floor. ② Choose a kimono on the 4th floor. Our shop has a very homey atmosphere and friendly staff (so friendly that they always become friends with customers...lol). Choose your favorite kimono from several types of kimono, put it on, and we also have a dedicated hairdresser on site, so you can leave your hair set with your favorite hair accessories! ③ After dressing, we will take a photo at the Oiran Studio. There is no answer to the pose! Some people choose bold poses, others modest poses! Become an Oiran! The photos will be taken using the smartphones of the customer and staff. If you would like to be photographed by a professional photographer, please let us know when you make a reservation. (※Reservation required, additional 12,000 yen) ④ Take off your kimono and change clothes. Enjoy Kanazawa to the fullest! (You can also go sightseeing in Kanazawa before the experience) Sudden rain changed your plans... But you really want to wear a kimono and play! If you are such a person, how about an Oiran experience? *At our shop, we will set your hair with your own hair, so please make sure you have a bob (shoulder-length) or longer. *We cannot accommodate short hair, so please be careful when making a reservation.
- Age 13~Age 99
- 2~3 hours
- 12:00
Enjoy hospitality in a 120-year-old Kyoto machiya townhouse, where you can feel at home and enjoy a special atmosphere that is different from your usual trip. Experience making temaki sushi with the landlady. You can participate alone. You can make your own original temaki sushi using carefully selected seafood and seasonal vegetables from Nishiki Market, known as "Kyoto's Kitchen." -Experience Schedule- 11:50 Meet at the site (Meet at the Kyoto machiya townhouse) 12:00 Start making temaki sushi with the landlady - You can learn about Kyoto's food culture before and after the meal, such as an explanation of the ingredients for the meal. 14:00 End at the site
- Age 5~Age 80
- 1~2 hours
- 09:00 / 10:00 / 11:00 / 13:00 / 14:00 / 15:00
This is an activity where you can wear a kimono and take photos at great spots in Asakusa. We will take you to not only Kaminarimon and Sensoji Temple, but also hidden spots that only photographers know about, making it a perfect place to take photos! The photographer is fluent in English, so feel free to ask any questions you have! The photographer will introduce you to kimono rental shops that can speak foreign languages. You can also eat while you're taking photos! You can eat delicious food that is unique to Asakusa, and we'll take photos of you enjoying eating!
- Age 3~Age 100
- 2~3 hours
Located in Hakodate "Hakodate Bauhaus workshop", the pottery studio to enjoy a carefree To creative activity gathered loves people making things. While in a quiet residential area, noisily bustling if put into the workshop. Creative impulse that has been sleeping is likely to put a face To Mukumuku.
- Age 6~Age 100
- Within 1 hour
At “Azuki no Sato”, craftsmen experience and teach Japanese sweets. After the experience, you can relax with Japanese sweets and matcha. There is also an exhibition room for Factory tour and Japanese confectionery tools. Experience content: Manufacture of 3 seasonal Japanese sweets (Nerikiri, etc.) After the experience, we accept reservations for more 5 people with a matcha and Japanese sweets. You can experience up to 70 people. ※ Sunday and Wednesday
- Age 0~Age 100
- 2~3 hours
- 11:00
Is the reasonable price of the plan where you can experience a courtesan (Oiran) in yukata. Dressing, hair and makeup, is with a photograph L size two all data.
都内でお手頃価格で花魁できて大満足です!枚数もたくさん撮っていただきスタッフさんも気をつかっていただきありがとうございました。乳児連れだったのでお時間いただいてしまい申し訳なかったです。変身写真撮りたい方にオススメです。花魁体験はけっこう高額ですが、ここはコスパよく体験できました。また体験したいです。
- Age 3~Age 70
- 3~4 hours
- 14:00
Welcome to inbound! English-speaking Japanese staff will guide you through the world's best hot spring town, focusing on places only locals know about! Beppu is one of the world's leading hot spring resorts. You can also try unusual hot springs such as steam baths and sand baths. Courses can be flexibly changed according to your tastes and age. First of all, if you can email me, I will make a course while walking and using a taxi. If there are two or more customers, we will take a taxi. If you are interested in more, there are scenic photo spots, shrines and local markets in this town. We will also guide you to steamed food shops, sushi and seafood that only locals know, and restaurants that suit you. Kannawa Onsen is a hot spring town. Take a break for about 30 minutes at a stylish cafe, using local ingredients for local consumption. We will drive you to Umi Jigoku, where Beppu's unique blue hot springs flow, and explain the hot springs and history. Finally, enjoy the beautiful private hot springs recommended! We will take a bath in a private hot spring at the most popular Myoban Onsen. Please enjoy the hot spring experience that can only be tasted locally! If you have any questions, feel free to ask!
- Age 8~Age 100
- Within 1 hour
- 14:00 / 15:00 / 16:00 / 17:00
You can enjoy a moment to prepare your mind at the temple built by Kitagata Shinsen, who is known as a calligrapher, near Kenrokuen in Kanazawa City. Experience the extraordinary at a calligraphy art workshop that incorporates mindfulness. There are also options for Buddhist experience and matcha experience.
私自身書道は久しぶりで苦手意識がありましたが、心落ち着く時間を過ごせました。一緒に連れて行った外国人でも問題なく初めての書道を楽しんでもらえました。金沢旅行で一番楽しかったと言ってくれました。先生が優しく、"心を整える"という意味が理解できました。いろんな話をしていただき楽しかったです。先生おすすめのお寿司屋さんもとても美味しかったです。ありがとうございました!
- Age 8~Age 100
- 2~3 hours
- 09:45 / 13:00
About 40 minutes by car from Hakata. In a pottery workshop surrounded by rich nature, you can experience pottery making a matcha bowl and matcha tea. We are proud to be able to enjoy plenty of leisurely time that you can not taste in the city center. Please come to heal your heart tired of concrete and exhaust gas. Lessons in English are also available, so we can accommodate customers from overseas. Nearby are Hot spring, a hot spring outdoor bath, Nakanoshima Park along the river, and a delicious handmade bread workshop. Please enjoy Nakagawa city full of charm of nature.
- Age 3~Age 100
- 1~2 hours
It is a Koto (Japanese traditional string instrument) experience plan about 80 minutes. During the 80 munites, you will have a precious opportunity that learn Sakura - a famous Japanese traditional song with the professional. Drink Japanese green tea, communicate with the professional, it will be a special memory for your tour. The lesson will be held in Kyomachiya-- a wooden house with 110 years old. Let's close the elegant instrument, be healed by the beautiful melody. This plan comes with a high recommendation for anyone from children to elders, and even families.
Amazing experience with the talented teacher. One of my best memories for visiting Japan.
- Age 15~Age 90
- 1~2 hours
- 13:00 / 16:00
One rabbit will be made using the Awaji knot, which is the basis of mizuhiki crafts. We use a new type of fluffy mizuhiki to create a brooch that looks great in the cold season. Please choose one color out of three colors. ~Flow of the day~ ① Seating and explanation (5 minutes) ② Opening the kit ③ Production (30 minutes) ④ Drying the glue (10 minutes) ⑤ Packaging and cleaning up (5 minutes)
- Age 6~Age 60
- 1~2 hours
- 10:00 / 11:00 / 12:00 / 13:00 / 14:00 / 15:00
3 minutes walk from Sensoji Temple! The 4-story experience space is fully equipped with a Japanese-only studio. There are a wide variety of kimonos, and there are about 1,000 kimonos and yukatas to choose from! We also have kimono sets for men and children. The package includes exquisite hairstyles, hair accessories, and free hairstyles that match the style of the guest's hair amount, hair color, and kimono color. You can also bring your camera! Available in four languages: Chinese, English, Japanese, and Vietnamese, you will be dressed in a kimono or yukata, have a demonstration and explanation by a senior Japanese tea ceremony instructor, and enjoy traditional Japanese sweets and handmade matcha tea in a dedicated, authentic tea room. You can enjoy the tea ceremony while having your meal. The experience time is approximately 1 hour. You can continue walking around Sensoji Temple even after the tea ceremony. All you have to do is return the kimono by 5:00pm. We provide oil paper umbrellas, fans and other photography props for free, and also provide a professional photographer team and a follow-up package of high-quality and exquisite kimonos. There is a free luggage storage service within the hotel, so you can use it with peace of mind. ~Flow of the experience~ ① Arrive at the reservation time Please come to the store at the reservation time. If you are late, priority will be given to other customers. If it is crowded, we may not be able to provide it. please note. ② Select a kimono Select your favorite kimono. Our experienced staff will also be happy to assist you. You can upgrade at any time by paying the difference in store. ③ Kimono and hair style will be beautifully done by a professional dresser and hairdresser, and it takes about 30 minutes. ④ Tea ceremony in a real tea room. Tea ceremony experience for about 1 hour. After finishing, you can take a walk at nearby Sensoji Temple. ⑤Return Please return by 5pm.
- Age 15~Age 70
- 1~2 hours
You can experience wearing the longed-for Heian costume [Sokutai]. It is very popular with people who like photography, foreigners, people who love kimono and kimono experience, sixtieth birthdays, birthdays, and entertainment photography. You can reward yourself, take selfies before, after, photo weddings, and shoot for SNS! You can enjoy a lot freely. [Notes] *Recommended height is 140 cm or more, *A plan that can be experienced by both men and women. *Only one decorative sword is available. * 2 groups can experience together. *If you wish to experience with 2 people, please divide it into 2 times and let us know by message after applying. *We use translation apps for customer service and communication.
- Age 4~Age 100
- 1~2 hours
- 11:00
Immerse yourself in Tokyo's heartbeat with our unique tours! From sumptuous sweets to historic temples and serene river cruises, our experiences merge cultural delights, expert guidance, and local insights. Discover hidden gems, and dive into Japan's rich heritage. Our guides offer dual perspectives , ensuring an unforgettable journey through Asakusa's flavors and Senso-ji's history. Experience Tokyo differently—book with us for a curated adventure that blends cultural immersion, and captivating narratives, creating lasting memories of Japan's enchantment.
- Age 2~Age 100
- 3~4 hours
- 10:30
We start by splitting real bamboo and making a platform for nagashi somen! We harvest the vegetables to be cooked in the pesticide-free vegetable field and cook them together. The menu is vegetarian (vegan). Enjoy freshly picked seasonal vegetables. Nagashi somen is an experience where you neatly assemble split bamboo and eat the noodles that flow under water. The nagashi somen platform made from real bamboo is very beautiful, fun and a wonderful experience. After the meal, you can also try your hand at bamboo crafts if you wish.
最近チェックしたプラン
Please wait a moment