- Age 18~Age 70
- 3~4 hours
- 10:30 / 14:30
The Yunokuni Cruiser, which was born as a new activity in Beppu, is an electric vehicle that requires a regular driver's license. There are seats for two people, but I'm sorry, it's only for one person. It's a fun car to drive, and it looks cute! The "Beppu DEEP Sightseeing Course by Yunokuni Cruiser" that we propose * with a guide takes advantage of the characteristics of the vehicle (vehicle width 1m, vehicle length 2m), and will not appear in the navigation route search. As you drive along narrow roads, you can enjoy hot springs, lunch, spring water coffee, views of rice terraces, and Beppu's specialty hell steam experience. We offer a total of 10 courses that are sure to leave you satisfied no matter which one you choose. *I am not a tour guide. ~Experience flow~ (Morning/Afternoon) 10:00/14:00 Meeting time Fill in application form ~ Operation lecture *All times are approximate 10:30/14:30 Depart for departure purpose 11:00/15:00: 00 Arrival ~ Enjoy your destination 13:30/17:30 depending on your destination Arrive at departure point Thank you for your hard work!
- Age 18~Age 70
- 3~4 hours
- 10:30 / 14:30
The Yunokuni Cruiser, which was born as a new activity in Beppu, is an electric vehicle that requires a regular driver's license. There are seats for two people, but I'm sorry, it's only for one person. It's a fun car to drive, and it looks cute! The "Beppu DEEP Sightseeing Course by Yunokuni Cruiser" that we propose * with a guide takes advantage of the characteristics of the vehicle (vehicle width 1m, vehicle length 2m), and will not appear in the navigation route search. As you drive along narrow roads, you can enjoy hot springs, lunch, spring water coffee, views of rice terraces, and Beppu's specialty hell steam experience. We offer a total of 10 courses that are sure to leave you satisfied no matter which one you choose. *I am not a tour guide. ~Experience flow~ (Morning/Afternoon) 10:00/14:00 Meeting time Fill in application form ~ Operation lecture *All times are approximate 10:30/14:30 Depart for departure purpose 11:00/15:00: 00 Arrival ~ Enjoy your destination 13:30/17:30 depending on your destination Arrive at departure point Thank you for your hard work!
- Age 18~Age 70
- 3~4 hours
- 10:30 / 14:30
The Yunokuni Cruiser, which was born as a new activity in Beppu, is an electric vehicle that requires a regular driver's license. There are seats for two people, but I'm sorry, it's only for one person. It's a fun car to drive, and it looks cute! The "Beppu DEEP Sightseeing Course by Yunokuni Cruiser" that we propose * with a guide takes advantage of the characteristics of the vehicle (vehicle width 1m, vehicle length 2m), and will not appear in the navigation route search. As you drive along narrow roads, you can enjoy hot springs, lunch, spring water coffee, views of rice terraces, and Beppu's specialty hell steam experience. We offer a total of 10 courses that are sure to leave you satisfied no matter which one you choose. *I am not a tour guide. ~Experience flow~ (Morning/Afternoon) 10:00/14:00 Meeting time Fill in application form ~ Operation lecture *All times are approximate 10:30/14:30 Depart for departure purpose 11:00/15:00: 00 Arrival ~ Enjoy your destination 13:30/17:30 depending on your destination Arrive at departure point Thank you for your hard work!
- Age 18~Age 70
- 3~4 hours
- 10:30 / 14:30
The Yunokuni Cruiser, which was born as a new activity in Beppu, is an electric vehicle that requires a regular driver's license. There are seats for two people, but I'm sorry, it's only for one person. It's a fun car to drive, and it looks cute! The "Beppu DEEP Sightseeing Course by Yunokuni Cruiser" that we propose * with a guide takes advantage of the characteristics of the vehicle (vehicle width 1m, vehicle length 2m), and will not appear in the navigation route search. As you drive along narrow roads, you can enjoy hot springs, lunch, spring water coffee, views of rice terraces, and Beppu's specialty hell steam experience. We offer a total of 10 courses that are sure to leave you satisfied no matter which one you choose. *I am not a tour guide. ~Experience flow~ (Morning/Afternoon) 10:00/14:00 Meeting time Fill in application form ~ Operation lecture *All times are approximate 10:30/14:30 Depart for departure purpose 11:00/15:00: 00 Arrival ~ Enjoy your destination 13:30/17:30 depending on your destination Arrive at departure point Thank you for your hard work!
- Age 18~Age 70
- 3~4 hours
- 10:30 / 14:30
The Yunokuni Cruiser, which was born as a new activity in Beppu, is an electric vehicle that requires a regular driver's license. There are seats for two people, but I'm sorry, it's only for one person. It's a fun car to drive, and it looks cute! The "Beppu DEEP Sightseeing Course by Yunokuni Cruiser" that we propose * with a guide takes advantage of the characteristics of the vehicle (vehicle width 1m, vehicle length 2m), and will not appear in the navigation route search. As you drive along narrow roads, you can enjoy hot springs, lunch, spring water coffee, views of rice terraces, and Beppu's specialty hell steam experience. We offer a total of 10 courses that are sure to leave you satisfied no matter which one you choose. *I am not a tour guide. ~Experience flow~ (Morning/Afternoon) 10:00/14:00 Meeting time Fill in application form ~ Operation lecture *All times are approximate 10:30/14:30 Depart for departure purpose 11:00/15:00: 00 Arrival ~ Enjoy your destination 13:30/17:30 depending on your destination Arrive at departure point Thank you for your hard work!
- Age 13~Age 80
- 4~5 hours
Mt. Inunaki/Shippotakiji Temple is known as Japan's oldest Shugendo dojo, and is also known as the ``Women's Omine'' because both men and women can experience training, and is a place where many female ascetics also train. is. This time's plan is not a full-body waterfall training that is held once a month, but a plan that includes a leg waterfall training that involves submerging yourself in the waterfall below your knees and a sutra copying experience. Why not try the Asa no Otaki training and sutra copying at the historic Shippotakiji Temple on Mt. Inunaki? This is a full-fledged training experience under the guidance of an ascetic monk for women who are concerned about dry hair and makeup. It comes with an explanation of the power spots on the approach to Mt. Inunaki and Shippotakiji Temple, so you might find new discoveries at the power spots on the approach! ? On the day of the event, please enjoy the approach while listening to the commentary and guide's explanations with your guide.
- Age 6~Age 75
- 1~2 hours
- 07:00 / 08:00 / 09:00
In Bihoro Town, Hokkaido, approximately 200 species of wild birds show off their beautiful sparkle of life. I hope that people can experience the feeling of connecting with nature, such as forests, lakes, and grasslands, through wild birds. . This is a bird watching tour that I started with this in mind. In this plan, we will focus on looking for Steller's sea eagles and white-tailed eagles, which are the kings of Hokkaido's skies! The guide will explain the key points to enjoy finding wild birds and the stories of the many lives that can be seen in the forest. I'm sure that after experiencing this tour, you'll have so much fun looking for wild birds and walking through the forest! *If you are unable to encounter a Steller's sea eagle or a white-tailed eagle, we apologize, but we cannot provide refunds. Based on my experience, the chance of encountering an eagle is about 80%.
- Age 1~Age 100
- Within 1 hour
- 11:00 / 12:00 / 13:00 / 14:00
\ Play with horses on the Shimanto River! ! / Japan's first! Enter the Shimanto River with horses and play! You can interact with horses a lot, go horseback riding in the river, and another way to enjoy it is to grab hold of the horse's tail and have it pulled. A special horse game! Children and those who can't swim can play here because they can touch their feet. Kaiba-asobi (playing with horses in the sea) is very popular in Okinawa. The staff, who lived in Okinawa for several years and worked as a horse guide, came up with the idea of applying it to their hometown of Shimanto. New river sports! "Horse play" to play with horses, not "horse riding". How about entering the Shimanto River with horses and having an experience that can only be done here while feeling the untouched nature and the breath and body heat of horses? Excellent healing effect. \\\The guide will take photos of the experience ///The photo data will be sent to you free of charge via LINE, etc. Of course, you can also take pictures yourself. ■Message from the staff Horses and Rivers! ? You may be nervous at first, but don't worry, the staff will give you a one-on-one lecture. I wanna try! If you feel like it, you don't need anything. By the time the experience is over, you should be more familiar with horses. Of course, those who have no horseback riding experience are also welcome!
- Age 2~Age 90
- Within 1 hour
- 09:00 / 09:40 / 10:20 / 11:00 / 11:40 / 12:20 / 13:00 / 13:40 / 14:20 / 15:00 / 15:40 / 16:20 / 17:00 / 17:40 / 18:20
Take a boat trip through the Warumi Strait, which runs from Haneji Inland Sea, which is designated as a quasi-national park, to Kouri Island! It takes about 20 minutes! The emerald green sea and islands, and the unspoiled nature of the Warumi Strait are spectacular! ◎ Departure from the most talked cafe on SNS! An attraction at FIFI PARLOR, a cafe famous for its swings in Nago, Okinawa! Please spend a relaxing time at the cafe. ◎Enjoy the sea in the same outfit! You can experience it without getting wet, so you can easily ride without worrying about time even on a tight schedule! ◎ From elementary school students to elderly people! People of all ages can enjoy the exhilarating speed and the soothing scenery. Whether you come with your family, as a couple, or with your friends, you will definitely have the best memories! ◎ Thorough safety management! Because it is an inland sea, the sea is always calm! Please wear a life jacket when boarding. Let's go on a treasure hunt with a superb view! !
- Age 13~Age 80
- 3~4 hours
- 09:00 / 13:15
Rafting down the Shiribetsu River at the foot of Mt. Yotei on a rubber boat! Experience the rivers of Hokkaido!
- Age 13~Age 80
- 3~4 hours
- 09:00 / 13:15
Rafting down the Shiribetsu River at the foot of Mt. Yotei on a rubber boat! Experience the rivers of Hokkaido!
- Age 6~Age 80
- 3~4 hours
- 09:00 / 13:15
"Rafting" down the Shiribetsu River at the foot of Mt. Yotei on a rubber boat! Please take this opportunity to experience it with your child ♪
- Age 0~Age 90
- 5~6 hours /Over 6 hours on the day
- 11:00
*The boat is currently heated. You can enjoy a comfortable stay even in winter. The first of our best day trip plans for Hamamatsu is a special plan where you can stay in the secret boathouse "BOATHOUSE" built on the shores of Lake Hamana. This boathouse cannot be reached by land. It is an adventurous way to arrive, approaching by boat and then transferring to a kayak or rubber boat to land. Although it is an old building, it has been fully renovated and is now able to welcome only one group of guests. *Tour duration: 2 hours cruising + 3 hours stay in the boathouse, totalling 5 hours (private hire). *The tour can be held even in rainy weather. (In the event of rain, we will use a nearby pier to land.)
- Age 8~Age 75
- 5~6 hours
- 09:30
Trek from the foot of Mt. Fuji to the 5th station while feeling the rich nature. It is a guided tour where you can also visit power spots such as the historic sites of religious mountain climbing at the trailhead. After visiting Kitaguchi Hongu Fuji Sengen-jinja Shrine for safe climbing, move to Umagaeshi (the point where the horses were returned when the road became steep) and start trekking on the Fujiyoshidaguchi mountain trail, which has been used for a long time. This mountain trail is dotted with shrines and torii gates that tell the history of religious climbing. Embark on a journey to feel the historical background of religious mountain climbing while visiting ancient cultural heritage. There is plenty of nature up to the 5th station, so you can refresh yourself while walking along the green and pleasant road while observing the topography and the ecosystem of animals and plants formed by the volcano. It is a field where you can experience Mt. Fuji where nature and culture are in harmony.
- Age 6~Age 60
- 3~4 hours
- 10:00
It is a very fun winter plan that climbs Mt. Ogawa with an altitude of 1542m in Gokase-cho, which is famous for heavy snowfall while wearing snowshoes, makes and eats hot sandwiches at the summit, and descends while sliding on a sled. Beginners from elementary school students to adults can participate. You can also rent ski wear.
- Age 16~Age 65
- 5~6 hours
- 10:00
Special plan from October to June! A tent sauna will be held on the riverbed of Gokase Town, the upper reaches of the Gokase River, the clearest stream in Japan. Warm yourself up in the sauna, soak in the beautiful river and repeat the cooling to prepare your body. For lunch, make and eat ajillo made with local vegetables, mushrooms, meat, and natural yeast bread together, and enjoy the feeling of camping. Of course, we will also have a bonfire.
- Age 7~Age 70
- 4~5 hours
- 08:00
Arrival and departure from Sapporo Station! This is a one-day hiking tour that takes you through the Maoi Hills near Sapporo. Climb the gentle hill zone, cross the dorodai, and aim for Mt. The top of the mountain is an observatory overlooking the Ishikari Plain! Let's relax while eating lunch at a place with a good view! A professional guide will give a lecture on mountain walking points and nature commentary. About 2 hours to climb. 1.5 hours downhill. This tour is recommended for those who want to easily hike in the suburbs of Sapporo.
- Age 7~Age 80
- 2~3 hours
- 09:00 / 13:30
★What is a fat bike? It is a mountain bike that evolved for the purpose of riding on snow. On this tour, you will be cycling along snow-white ski slopes. There is no such thing as ``slipping or brake failure'' that everyone tends to worry about! The reason for this is that the tire width is about 12cm, which means it has a large footprint on the snow, and it is equipped with a disc brake, which is the same system as a car. Our fat bikes are stocked with popular models from top bicycle manufacturers, and are maintained in good condition by our guides who are qualified bicycle safety mechanics. We have 20 inches for children who are over 130cm tall, 24 inches for juniors, and 26 inches for adults. You can also invite your family and friends to participate. On this tour, a dedicated guide will accompany you and carefully explain how to run and play, so even first-timers can feel at ease! There is a warm rest house and restrooms nearby, so children can participate with peace of mind.
- Age 2~Age 80
- 4~5 hours
At Yamabito Club, we want to be a bridge that connects each person's mind and body with nature, and the encounters with people in nature. Color.Various gifts that stimulate the five senses are overflowing in nature.~Flow of the day~ 1. Beginning meeting Self-introduction Story of the flow of the day 2. Bamboo picking and bamboo work 3. Somen nagashi 4. Sawa Play 5. Ending party Snack time Let's tell what you feel
- Age 18~Age 60
- 3~4 hours
Half-day canyoning tour in the Kawazu Nanataki area It will be a refreshing and thrilling tour where you can slide and dive in waterfalls of various sizes. Since it slides down to the waterfall basin with a maximum head of 11 meters, energetic people over the age of 18 can participate. Participation fee ¥ 9,000 (equipment set, insurance premium, consumption tax included) Eligibility for participation 18 to 60 years old Weight up to 100 kg Height up to 180 cm (things to prepare) Please bring a swimsuit, change of clothes and towels. : To prevent loss when jumping into the basin, glasses band is required for glasses and swimming goggles are required for contacts. You don't need swimming goggles unless you are a contact person. You can participate by bringing a waterproof camera. To prevent loss, please prepare a strap that can be hung from the neck. (Included in the price): Wet suit, life jacket, special shoes, slider pants, helmet (cancelled or changed) It will be held even in rainy weather, but if the water rises due to heavy rain, the course may be changed or canceled. there is. : In case of cancellation, we will contact you in the evening of the previous day or from 7 am to 8 am on the day.
- Age 8~Age 60
- 5~6 hours
- 09:00
This is the only one-day tour for families in the prefecture where you can ride a zipline and eat Okinawa soba. You'll have plenty of time, so you can enjoy your favorite activities to your heart's content. Even if you jump under a waterfall, it doesn't matter how many times you jump! A short time is not enough to play! This tour is for those kids. In 2023, we introduced many energetic families, limited to two groups per day. I want to give my children a special experience. This is HABU ASOBI's proud tour that will make your parents' wishes come true all at once. [About photo/video shooting] The photos will be taken by guides who are familiar with the field and are familiar with the shooting points, and the data will be given free of charge. You can bring your own cell phone with you, but as this is an active tour, even if you take precautions such as using a waterproof case, it may occasionally get submerged in water. We have GoPro rentals available at a low price, so if you would like to take pictures yourself, please apply. [For those who want a more authentic experience] We recommend the "Shower Climbing & Zipline" which is an upgraded version of this tour. You can check from the "List of available plans" at the bottom of the page.
- Age 6~Age 70
- 1~2 hours
- 09:00 / 13:30 / 16:00
★ Flow of charter ★ You can choose from the following marine sports as long as it is within the time limit ♪ Example 1: I want to enjoy cruising and snorkeling because I want to spend time slowly! ! Example 2: I want to play actively, so I want to play a lot of towing! ! Please let us know when you make a reservation, and we will help you enjoy your private space! ! [Marine sports type] <Cruising> We have prepared a luxury boat equipped with a speaker for a special experience! ! All the seats are sofa-type seats, so it's very comfortable to sit on. Also, you can take pictures inside the ship, so please leave a lot of memories♪ When you reach the <snorkel> point, enjoy the highly transparent sea of Okinawa. Many fish live in the water. (Free snorkel set rental) <Towing sports> Let's play actively with Super Buppa, which makes use of the centrifugal force of a three-seater ♪ Powerful speed unique to boats! ! A boat with a maximum capacity of 9 people allows you to see what your friends are experiencing from the boat♪ Up to 9 people can ride on a boat, so you can enjoy it in the same space as a group♪・You can experience cruising until you arrive at the point♪・You can experience the best marine sports while playing music ♪ [The following are available for free] ・Snorkel set ・Cooler box, soft drinks, ice (food and drink can be brought in) [Boat used] YAMAHA AR240---on board-- -All seats are sofa type seats are very comfortable to sit in. Also, the seats are equipped with speakers so you can experience a special space.・Equipped with speakers・Equipped with toilet・Up to 9 people・Open deck for freedom・All seats are sofa type--- Functionality --- Boats pursued to enjoy marine sports can offer a higher-grade experience than jet skiing. Only boats can produce powerful speeds, so you can do active movements [Access] Car Naha Airport 30 minutes by car / 60 minutes by bus from Naha Airport Route No. 99 (approximate fare: 490 yen) Naha Airport - Convention Center 3 minutes on foot from Okinawa Convention Center [Parking lot] ¥300 per day [Meeting place] Bench next to Ginowan Marina Office *We do not accept reservations at Ginowan Marina. If you have any questions, please contact us directly.
- Age 6~Age 70
- 1~2 hours
- 09:00 / 13:30 / 16:00
[Plan points] <A great plan that you can play in 2 hours> Ginowan, a good location about 30 minutes from Naha Airport, where you can experience 3 types of marine sports on a luxury boat. In the case of sports, 2 people participate due to the number of people, but in the case of a boat, up to 9 people can ride, so you can enjoy it in the same space as the group ♪ ・ You can experience cruising until the point arrives ♪ ・ The best marine sports experience while playing music You can do it ♪ [Marine sports type] <Cruising> We have a luxury boat equipped with a speaker that you want to have a special experience! !! All seats are sofa type, so it is very comfortable to sit on. Also, please leave a lot of memories because the inside of the ship looks good ♪ <Snorkel> Please enjoy the highly transparent Okinawa sea when you reach the point Many fish live in the water You can feel the tropical country (snorkel set free rental) <Towing sports> Let's play actively with a super buppa that utilizes the centrifugal force of a 3-seater ♪ A sense of speed with power unique to a boat! !! A boat with a maximum of 9 people can observe the experience of friends from the boat ♪ ★ Plan flow ★ Departure ↓ Cruising (20 minutes) ↓ Snorkel (50 minutes) ↓ Towing sports 30 minutes (1 group 10 minutes) ↓ Cruising (20 minutes) << The following can be used free of charge >> ・ Snorkel set ・ Cooler BOX, ice (you can bring your own food and drink) [Boat used] YAMAHA AR240 --- Onboard --- All seats Sofa type seats are excellent for sitting ♪ Also You can experience a special space because it is equipped with a speaker ・ Equipped with a speaker ・ Equipped with a toilet ・ Up to 9 people ・ Open deck with open deck ・ All-seat sofa type --- Functionality --- Pursued to enjoy marine sports You can experience a higher-grade experience different from jet skiing. You can also move actively because you can get powerful speed unique to boats. [Access] ・ Approximately 30 minutes by car from Naha Airport ・ Bus from Naha Airport 60 minutes System number 99 (Approximate price 490 yen) 3 minutes on foot from Naha Airport-Convention Center Mae Okinawa Convention Center [Parking] ¥ 300 a day [Meeting place] Bench next to Ginowan Marina Office * Yi We do not accept orders at Naha Marina. If you have any questions, please contact us directly.
- Age 6~Age 80
- 1~2 hours
- 06:00
Odate City, Akita Prefecture, which is the center of the northern Tohoku region, has a rich food culture. Why do not you visit the seasonal ingredients at the public market that handles vegetables and fish at the same time, which is the only one in the north of Akita prefecture that supports the food culture? There are many spots to enjoy such as the powerful local vegetable auction and the fresh fish caught from the local Akita sea. Get up a little early, come to the market instead of exercising early in the morning, eat delicious breakfast, and enjoy Odate even more! * Because it is a public market, general people cannot shop. note that.
- Age 7~Age 80
- 5~6 hours
- 08:00
Departing from and arriving at Sapporo Station! This is an autumn foliage and swamp walking tour that takes you from Niseko's famous autumn foliage spot, Shinsen-numa to Onuma. Drive along a panoramic line filled with autumn leaves, cross a mountain pass, and head to Shinsen-numa. There is a solid wooden path leading to the swamp, so sneakers are fine. As you pass through the forest belt and emerge into the swamp, the view suddenly expands. The golden yellow of the grassland and the reflection of the autumn leaves on the water are indescribably beautiful. From Shinsen-numa, we will extend our legs to Naganuma. When you get to Naganuma, there are fewer people, and you can feel a quiet atmosphere different from Shinsennuma. A professional guide will give point lectures and explain about nature. The total journey takes about 3 hours. It's not mountain climbing, so it's okay even if you're not confident in your physical strength. After walking, enjoy hot springs and cafe time in Niseko. This tour is recommended for those who want to take a relaxing walk in nature.
- Age 6~Age 99
- Within 1 hour
- 10:00 / 14:00
Finally open the book! The world of Kutani ware, which has been closed to the public, is a stand-alone world. Miyaso Ceramics Co., Ltd. has been making only figurines for over 100 years, even in the work of the potters who make the base of Kutani ware. The existence of molds is also indispensable in order to continue to elaborately create figurines of complex shapes. At Miyaso Ceramics, there is a stationary archive that has been accumulated in the warehouse for 100 years, along with the technique of making figurines. In this program, such a stationary world will be unveiled for the first time in Japan. We will also demonstrate the manufacturing process "molding" that actually uses a mold. * For foreign nationals: Information on the day will be in Japanese only.
- Age 0~Age 99
- 5~6 hours
- 09:30
The sea of Okinawa Experience everything at once with a charter Yachting You can enjoy the sea Okinawa Diving, snorkeling, banana boat, day Cruising, sunset Cruising, Kayak, SUP, nap, lunch, dinner on the Kerama Islands and uninhabited islands at once. I can do it. Okinawa sea and the private space of the main island with people who are not careful such as families and groups. On board, we have a kitchen, living room, shower room, bedroom, and linen such as towels. Charter contents can be customized according to customer's wishes and requests. You can fully enjoy the sea Okinawa the main island.
- Age 0~Age 99
- 2~3 hours
- 17:30
The sea of Okinawa is infinite! Experience everything at once with a charter yacht & cruiser (chartered)! Sunset over the Kerama Islands. There is no doubt that the sunset at the southernmost tip of the main island of Okinawa will remain uninterrupted and cannot be overlooked. You can enjoy the real Okinawan sea and the private space of the main island with people who are not careful such as families and groups. Charter contents can be customized according to customer's wishes and requests. You can fully enjoy the sea of Okinawa on the main island.
- Age 7~Age 70
- 3~4 hours
- 18:00
The night view of Sapporo, which is one of the three major night views of New Japan. Aiming for the perfect night view spot, head to the mountains at night. A feeling of fulfillment is perfect with a petite vertical run that walks in two mountains. It is a greedy plan that includes a night view and a petite vertical run! It's an easy route, so even if you're new to mountain climbing, it's OK. Professional guides certified by the Japan Mountain Guide Association will support and give lectures.
- Age 0~Age 99
- 5~6 hours
- 11:00
The sea of Okinawa Experience everything at once with a charter Yachting You can enjoy the sea Okinawa Diving, snorkeling, banana boat, day Cruising, sunset Cruising, Kayak, SUP, nap, lunch, dinner on the Kerama Islands and uninhabited islands at once. I can do it. Okinawa sea and the private space of the main island with people who are not careful such as families and groups. On board, we have a kitchen, living room, shower room, bedroom, and linen such as towels. Charter contents can be customized according to customer's wishes and requests. You can fully enjoy the sea Okinawa the main island.
最近チェックしたプラン
Please wait a moment